Parts Professional

About the role

Laprairie is seeking a dedicated Parts Professional to join our team in Dawson City, Yukon. This seasonal, hourly position is perfect for individuals who are passionate about the automotive industry and have a keen eye for detail. As a Parts Professional, you will play a crucial role in ensuring that our customers receive the right parts for their needs, contributing to the overall efficiency and success of our operations.

Key facts

What you'll do

• Manage inventory levels of automotive parts and accessories, ensuring that stock is maintained at optimal levels to meet customer demand.
• Assist customers in identifying the correct parts for their vehicles, providing expert advice and recommendations based on their specific needs.
• Process incoming shipments of parts and accessories, verifying quantities and inspecting for quality to ensure that all items meet our standards.
• Maintain an organized and clean parts department, ensuring that all items are easily accessible and properly labeled for efficient retrieval.
• Utilize inventory management software to track parts sales, monitor stock levels, and generate reports for management review.
• Collaborate with the service department to ensure timely delivery of parts needed for vehicle repairs and maintenance.
• Handle customer inquiries and resolve any issues related to parts orders, returns, or exchanges in a professional and courteous manner.
• Assist in training new staff members on parts department procedures and best practices to ensure a high level of service is maintained.
• Participate in regular inventory audits to ensure accuracy in stock levels and identify any discrepancies.
• Stay updated on industry trends and new products to provide customers with the latest information and options available.
• Support marketing efforts by promoting special offers and new arrivals to enhance customer engagement and sales.
• Work collaboratively with team members to achieve departmental goals and contribute to a positive work environment.

Requirements

• High school diploma or equivalent; additional education in automotive technology or a related field is a plus.
• A minimum of 2 years of experience in a parts department or automotive retail environment.
• Strong knowledge of automotive parts and systems, with the ability to identify parts based on customer descriptions and vehicle specifications.
• Proficient in using inventory management software and basic computer applications.
• Excellent communication skills, both verbal and written, to effectively interact with customers and team members.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Detail-oriented mindset with a focus on accuracy in order processing and inventory management.
• Ability to work independently as well as part of a team, demonstrating a collaborative approach to achieving goals.
• Valid driver's license with a clean driving record.

Nice to have

• Previous experience in a customer service role, particularly in the automotive industry.
• Familiarity with automotive repair processes and terminology.
• Knowledge of local market trends and customer preferences in the Yukon region.

Skills & tools

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and inventory management systems.
• Strong problem-solving skills with the ability to think critically and make informed decisions.
• Ability to learn quickly and adapt to new technologies and processes as needed.
• Excellent customer service skills, with a friendly and approachable demeanor.

Practical notes

• This is a seasonal position, and candidates should be prepared for flexible working hours, including weekends and holidays as needed.
• The role may require physical activity, including lifting and moving parts, standing for extended periods, and working in a warehouse environment.
• Interested applicants should apply through our online portal at [Laprairie Careers](https://laprairie.bamboohr.com/careers/750).

Join Laprairie as a Parts Professional and be part of a dynamic team dedicated to providing exceptional service and quality products to our customers in Dawson City. Your expertise and commitment will make a significant impact on our operations and customer satisfaction. We look forward to welcoming you to our team!