Sticker Operations Associate

About the role

Lalamove is transforming the logistics sector by directly linking customers with drivers through advanced technology. We live the O2O model by providing a rapid and user-friendly method for booking delivery and moving services regardless of whether they are at home, at work, or on the go. As a leading global on-demand delivery platform, Lalamove serves millions of orders every single day with a vast network of delivery partners. The 10-year old company operates with a dedicated team of over 1600 employees spread across Southeast Asia and Latin America, and since reaching unicorn status in 2018, has maintained tremendous growth supported by prominent venture capital investors. Their strength lies in internal values, namely passion for serving local communities, empowering SMEs and driver partners, executing with grit, and maintaining humility. The company builds a strong operations team to adapt their product to local networks, taking a glocal approach to bring communities closer and make city life easier through the fast circulation of goods.

Key facts

What you'll do

1 Manage the application and subsequent removal of stickers across various operational zones within the greater city area daily.

2 Coordinate closely with local teams to ensure all sticker placements align perfectly with current regional marketing strategies.

3 Monitor the physical condition and overall visibility of existing stickers to maintain strong brand presence throughout the assigned area.

4 Report on sticker inventory levels consistently and request timely replenishments whenever supply levels begin to run low.

5 Collaborate directly with driver partners to accurately apply stickers to their vehicles in the designated high-traffic locations.

6 Document the detailed progress of sticker deployment through comprehensive logs and supporting photographic evidence for internal review.

7 Address any reported issues regarding sticker adhesion or placement quality promptly to maintain professional standards across the fleet.

8 Plan and execute detailed sticker distribution schedules effectively to maximize community coverage and enhance local brand visibility.

9 Maintain highly accurate records of all sticker operations and submit thorough weekly status updates to the management team.

10 Support the broader operations team efficiently in executing local marketing initiatives and fostering meaningful community engagement efforts.

Requirements

1 Possess a strong understanding of local community dynamics and the intricate logistics operations currently active in Kuala Lumpur.

2 Demonstrate reliable execution and persistent grit when completing physical deployment tasks in various outdoor and indoor environments.

3 Show genuine humility and a continuous willingness to learn from team members and constructive operational feedback regularly.

4 Have the proven ability to communicate effectively with diverse drivers and internal operations staff across different departments.

5 Exhibit a deep passion for serving local communities and actively supporting small business growth throughout the surrounding region.

6 Maintain a consistently high level of attention to detail regarding sticker placement accuracy and physical inventory tracking.

7 Be fully capable of working independently while coordinating seamlessly with the broader operations team to achieve shared goals.

8 Adapt quickly to changing daily priorities and adjust deployment schedules fluidly as operational needs shift unexpectedly.

Nice to have

1 Previous hands-on experience in field operations or physical marketing material distribution within a fast-paced and dynamic setting.

2 Familiarity with popular on-demand delivery platforms and the specific logistics challenges faced by urban drivers daily.

3 In-depth knowledge of local business networks and SME communities operating throughout the greater Kuala Lumpur metropolitan area.

4 Prior involvement in community engagement projects or grassroots marketing initiatives within the Southeast Asia region specifically.

Skills & tools

1 Proficiency in using specialized mobile applications for accurately tracking field deployment progress and managing physical inventory.

2 Strong organizational skills essential for managing physical assets efficiently and scheduling complex field activities without conflict.

3 Excellent written communication abilities required for documenting operational progress thoroughly and submitting detailed, accurate reports consistently.

4 Capability to confidently navigate the city of Kuala Lumpur and identify strategic, high-visibility placement locations easily.

5 Competence in using spreadsheet software to meticulously log sticker distribution numbers and track material consumption rates.

6 Basic understanding of brand guidelines necessary to ensure all sticker placements strictly meet established visual standards.

Practical notes

1 This is a contract position based in the Kuala Lumpur office and is strictly not a remote work arrangement.

2 The role requires significant physical activity, including walking and applying materials across various city locations throughout the day.

3 Candidates must be able to commit to the full contract duration as outlined in the formal employment offer.

4 The hiring process includes an initial screening followed by an in-person interview at the local Kuala Lumpur office.

5 The position reports directly to the operations management team and requires regular, detailed status updates on all tasks.

About the company

Lalamove is an on-demand delivery technology company, empowering users all around the world to make delivery fast and reliable. Today, Lalamove operates in 14 markets across Asia, Latin America and EMEA.