Business Development Representative

About the role

Join our growing Sydney team to introduce ecommerce brands to the Klaviyo platform. You will focus on proactive outreach to build a pipeline of new business opportunities while developing your skills for a future career in sales. In this position, you will own the initial point of contact for prospective merchants, guiding them from first interaction to qualified opportunity. You will be responsible for maintaining a disciplined and data informed approach to every outreach sequence you send. The role requires you to balance volume with quality, ensuring that every interaction adds value to the prospect journey. You will leverage modern technology to remove friction from your daily activities and to scale your impact across the APAC region. Success in this role is defined by your ability to learn quickly, adapt your messaging, and consistently move opportunities forward.

Key facts

Location: Australia

Engagement: Full-time, Hybrid

Base

Salary: $70,000 AUD

Team: APAC Sales

What you'll do

• Research and identify prospective ecommerce brands to initiate new relationships using targeted databases and intent signals.
• Execute cold outreach strategies across phone, email, and social channels to build awareness and generate interest.
• Qualify leads and transition them to Account Executives with clear documentation of needs, timelines, and stakeholder maps.
• Use AI tools to optimize daily workflows and improve outreach efficiency, reducing manual effort and increasing relevance.
• Maintain consistent activity levels and meet performance goals by tracking key metrics and adjusting tactics accordingly.
• Collaborate with the broader APAC team to refine sales processes, share feedback, and implement best practices.
• Conduct discovery conversations to uncover pain points, current stack, and decision-making processes for high intent prospects.
• Manage your pipeline using CRM navigation best practices to ensure accurate forecasting and visibility.
• Develop a deep understanding of Klaviyo's value proposition so you can articulate how the platform drives growth for merchants.
• Represent the Klaviyo brand with professionalism, ensuring every interaction reflects the standards of the APAC Sales organization.
• Identify expansion opportunities within existing customer segments to support long term account growth strategies.
• Track and report on outreach performance to iterate on messaging, timing, and channel mix for continuous improvement.
• Partner with marketing and product teams to provide frontline insights that influence positioning and feature development.
• Demonstrate intellectual curiosity by testing new tools, frameworks, and methodologies to stay ahead in the sales landscape.

Requirements

• Valid authorization to work in Australia, holding the necessary rights and permissions to be employed in this role.
• Ambition to grow into an Account Executive or similar sales leadership role, with a clear desire to advance your career.
• Strong communication skills, including comfort with phone based outreach and written messaging across digital channels.
• High levels of grit, resilience, and curiosity to navigate rejection and persist in the face of complex buying cycles.
• Experience or active experimentation with AI tools in professional or personal projects to enhance productivity and decision making.
• Ability to travel up to 10% of the time for onboarding, team meetings, or industry events to build relationships in person.
• A commitment to following structured processes while maintaining the flexibility to adapt to changing priorities.
• Willingness to adhere to compliance and data handling standards in all prospect interactions and information management.
• Capacity to manage multiple opportunities simultaneously while maintaining attention to detail and accuracy.
• Openness to feedback and coaching, using insights to refine your approach and improve performance over time.

Practical notes

• Total compensation includes base salary, potential annual cash bonus, variable compensation (OTE), equity, and sign-on payments.
• We Covey for hiring and promotional processes.
• We encourage applications even if you do not meet every listed requirement.
• Engagement is Full-time, Hybrid, requiring a combination of remote work and presence in the Sydney office.
• Travel expectations are capped at 10% of working time for onboarding, team meetings, or industry events.
• This role is positioned within the APAC Sales team, aligning with regional growth strategies.
• Compensation details include a base salary of $70,000 AUD, with additional earning potential through bonus and equity components.
• The selection process may involve Covey assessments as part of the standard hiring workflow for this position.
• Candidates are encouraged to apply even if they feel they do not satisfy every requirement listed in the job description.
• The successful candidate will contribute to the growth and maturity of the sales function in the APAC region.
• Performance in this role will be evaluated based on activity metrics, pipeline quality, and progression of opportunities.
• The use of AI tools is encouraged to streamline workflows, but must align with company policies and data security guidelines.
• This position offers a pathway into a long term career in sales, with clear progression routes into leadership roles.
• Professionalism, curiosity, and collaboration are core behaviors expected from everyone in this role.
• All travel must comply with internal guidelines and be pre approved where required to ensure alignment with company standards.
• The hybrid work model requires coordination with the team to ensure coverage and effective handoffs across shifts and time zones.
• Candidates should be prepared to discuss their experience with cold outreach, lead qualification, and CRM usage during the interview process.
• This role is ideal for individuals who are looking to build a foundation in sales and grow with a high growth ecommerce technology company.