Plant Quality Assistant

About the role

This Quality Management Coordinator position in Vergiate represents a critical operational role within the IRCA Group quality framework. You will own the end-to-end coordination of quality control procedures across the production floor, ensuring that every batch meets the strictest standards. The role requires a disciplined professional who can translate customer specifications into actionable checkpoints for the manufacturing team. You will serve as the primary interface between production activities and quality compliance requirements. A core part of this position is driving continuous improvement by analyzing process data and identifying opportunities for enhancement. You will foster a culture of accountability where quality is embedded at every stage of production. This position offers the chance to develop deep expertise in food safety management systems while contributing directly to customer satisfaction and retention.

Key facts

What you'll do

• Coordinate incoming material verification activities to ensure raw ingredients align with predefined specifications prior to staging.
• Design, implement, and maintain documentation templates that accurately capture process parameters, test outcomes, and operational metrics.
• Execute defined sampling plans during production runs, recording outcomes systematically and escalating deviations immediately when measurements exceed acceptable thresholds.
• Harmonize testing schedules with laboratory personnel to facilitate timely batch release and support customer dispatch requirements.
• Map cross-departmental workflow steps, identify potential handoff risks, and propose standardized controls to strengthen process reliability.
• Conduct regular review routines to verify the accuracy of calibration records, the completeness of maintenance logs, and the validity of environmental monitoring data.
• Maintain detailed records of customer specifications, tracking changes and interpretations across project lifecycles to ensure traceability.
• Collaborate with external inspectors and certification bodies by preparing documentation and evidence packages that support audits and certification renewals.
• Monitor quality metrics and generate reports that provide visibility into performance trends for management review.
• Champion a proactive quality culture by coaching production staff on standards, procedures, and the importance of compliance.
• Ensure all quality control activities adhere to internal standards, customer specifications, and relevant regulatory obligations.
• Support the implementation of corrective and preventive actions (CAPA) to address non-conformities and prevent recurrence.
• Liaise with production leadership to align quality objectives with operational targets and capacity planning.
• Continuously evaluate process performance and recommend improvements that enhance efficiency without compromising quality.

Requirements

• Hold a minimum of three years of professional experience in quality assurance, preferably within food manufacturing or a related technical industry.
• Demonstrate solid understanding of HACCP principles, internal quality standards, and the regulatory landscape relevant to your market.
• Be comfortable using digital platforms for data entry, report compilation, and document administration in regulated environments.
• Possess fluency in Italian and English to draft procedures, reports, and communications that meet both client and auditor expectations.
• Show strong attention to detail, with the ability to manage multiple priorities in a fast-paced production environment.
• Exhibit strong problem-solving skills and the capacity to analyze data, identify root causes, and propose effective solutions.
• Maintain high levels of integrity and discretion when handling sensitive operational and quality data.
• Work effectively both independently and as part of a cross-functional team, communicating clearly with colleagues at all levels.
• Demonstrate reliability and a strong sense of ownership for assigned tasks and deadlines.
• Be willing to adapt to changing priorities and support quality initiatives as business needs evolve.

Nice to have

• Previous involvement in the ingredient sector, including chocolate, decorations, creams, and frozen products, is highly valued.
• Proficiency with MS Office, TeamViewer, and SAGE ERP X3 will enable you to perform your duties effectively within our operational ecosystem.

Practical notes

This role is offered under full-time engagement in Vergiate. Please verify all details regarding compensation, scheduling, and requirements on the official application channel. Specifics such as gross annual compensation and exact working conditions will be confirmed through official sources.