Senior Technical Systems Business Analyst

About the role

Investottawabayviewyards is seeking a seasoned Senior Technical Systems Business Analyst to join our dynamic team in Ottawa, Ontario. This pivotal role will involve collaborating with various stakeholders to enhance our technical systems and ensure they align with the strategic goals of the organization. The ideal candidate will possess a strong analytical mindset, exceptional communication skills, and a passion for leveraging technology to drive business improvements. This is a full-time position that offers a competitive salary and the opportunity to work in a vibrant and innovative environment.

Key facts

What you'll do

• Collaborate with cross-functional teams to gather and analyze business requirements, translating them into technical specifications for system enhancements.
• Conduct thorough assessments of existing systems, identifying areas for improvement and proposing effective solutions that align with business objectives.
• Facilitate workshops and meetings with stakeholders to elicit requirements, ensuring all perspectives are considered in the decision-making process.
• Develop and maintain comprehensive documentation, including business requirements documents, functional specifications, and user stories, to support project delivery.
• Act as a liaison between technical teams and business units, ensuring clear communication and understanding of project goals and timelines.
• Monitor project progress, providing regular updates to stakeholders and addressing any issues that may arise during the implementation phase.
• Assist in the testing of new systems and enhancements, ensuring they meet the specified requirements and function as intended.
• Provide training and support to end-users, ensuring they are equipped to utilize new systems effectively and efficiently.
• Stay abreast of industry trends and emerging technologies, recommending innovative solutions that can enhance our technical capabilities.
• Participate in the development of project plans, timelines, and budgets, ensuring projects are delivered on time and within scope.
• Collaborate with IT teams to ensure system integrations are seamless and meet business needs.
• Support the continuous improvement of business processes through data analysis and reporting, identifying trends and opportunities for optimization.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• A minimum of 5 years of experience in a business analyst role, with a focus on technical systems and process improvements.
• Strong understanding of software development life cycles and methodologies, including Agile and Waterfall.
• Proven experience in gathering and documenting business requirements, with a strong ability to translate them into technical specifications.
• Excellent problem-solving skills, with a keen attention to detail and the ability to think critically.
• Exceptional communication skills, both written and verbal, with the ability to engage effectively with diverse stakeholders.
• Proficiency in data analysis tools and techniques, with experience in creating reports and dashboards to support decision-making.
• Familiarity with project management tools and methodologies, with a track record of successfully managing multiple projects simultaneously.
• Ability to work independently and as part of a team, demonstrating strong interpersonal skills and a collaborative approach.

Nice to have

• Experience with specific technical systems or platforms relevant to our industry, such as CRM or ERP systems.
• Knowledge of data visualization tools, such as Tableau or Power BI, to present complex data in an accessible manner.
• Certification in business analysis or project management (e.g., CBAP, PMP) is a plus.
• Familiarity with programming languages or scripting (e.g., SQL, Python) to facilitate technical discussions with development teams.
• Previous experience in a similar role within a technology-driven organization.

Skills & tools

• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint, for data analysis and presentations.
• Experience with business analysis and project management software, such as JIRA, Confluence, or Trello.
• Familiarity with database management and querying languages, particularly SQL.
• Strong analytical skills, with the ability to interpret complex data sets and derive actionable insights.
• Excellent organizational skills, with the ability to prioritize tasks and manage time effectively in a fast-paced environment.

Practical notes

• This position is based in Ottawa, Ontario, and may require occasional travel for stakeholder meetings or training sessions.
• Candidates must possess valid work authorization in Canada.
• The role may involve working outside of regular business hours to accommodate project deadlines or system upgrades.
• Interested applicants can apply through our careers page at https://investottawabayviewyards.bamboohr.com/careers/273.

META

Company: Investottawabayviewyards

Title: Senior Technical Systems Business Analyst

Listed

location: Ottawa, Ontario

Job type: Full-time