Senior AR & Billing Analyst
Job description
About the role
ID.me is seeking a Senior AR & Billing Analyst to join our expanding Finance team. This role manages receivables and billing operations while focusing on process improvement, accounting analysis, and the integration of AI-driven solutions to scale our financial infrastructure.
Key facts
What you'll do
- Manage daily collections and cash application, serving as the primary point of contact for complex or disputed accounts.
- Implement AI tools to prioritize collector outreach, draft correspondence, predict risk, and automate response reconciliation.
- Maintain AR aging schedules and perform analysis to support CECL reserve methodology.
- Execute general ledger entries for bad debt, write-offs, and other adjustments.
- Perform monthly reconciliation between the AR sub-ledger and the general ledger.
- Oversee the end-to-end affiliate revenue commission process and establish scalable, documented procedures.
- Handle core billing tasks including invoicing and client account maintenance.
- Develop and refine billing policies and playbooks for a growing enterprise business.
- Deploy agentic and LLM-based solutions to reduce manual tasks.
- Collaborate with the Senior Manager of Revenue and the Controller on system implementations and month-end close.
- Provide reporting on receivables health, collections performance, and automation metrics to leadership.
Requirements
- 4-6 years of progressive experience in accounting or finance, specifically in AR, collections, or revenue accounting.
- Experience leading credit and collections teams within a high-growth or enterprise SaaS environment, including management of other staff.
- Proven track record of driving automation in credit and collections workflows to improve efficiency or DSO.
- Proficiency in commercial credit risk assessment and financial statement analysis.
- Advanced skills in Excel or Google Sheets for modeling and reporting.
- Strong written and verbal communication skills for internal and external professional interactions.
- Ability to manage multiple manual processes simultaneously with high attention to detail.
- Ability to maintain strict confidentiality and data privacy.
Nice to have
- Working knowledge of US GAAP regarding receivables, specifically CECL/ASC 326.
- Experience with NetSuite.
- Experience with Salesforce.
- Bachelor degree in accounting, finance, or a related field.
- CPA certification or progress toward completion.
Skills & tools
- NetSuite
- Salesforce
- Excel / Google Sheets
- Credit reporting tools (D&B, Experian)
- AI / LLM-based workflow automation
- US GAAP (CECL/ASC 326)
Practical notes
- This is an on-site position requiring presence in the office five days per week.
- The employer intends to fill this position by October 12, 2026.
- Benefits include medical, dental, vision, 401(k) with match, parental leave, unlimited PTO, short/long-term disability, and various insurance and wellness discounts.
- ID.me participates in E-Verify.
- Candidates must adhere to company guidelines regarding the use of AI during the application and interview process.
About the company
ID.me, Inc. is an American online identity network company headquartered in McLean, Virginia. The company operates additional offices in Mountain View, California and New York City. Its platform allows individuals to provide proof of their legal identity online through digital credentials. These verified credentials enable users to access government services, healthcare portals and retail discounts. The company plays a significant role in public sector identity verification. Multiple state unemployment agencies contracted ID.me to verify claimant identities during the economic downturn caused by the COVID-19 pandemic. The Internal Revenue Service uses ID.me as the sole online option for taxpayers accessing its digital tools. This work involves confirming that a person is who they claim to be before granting access to sensitive accounts or benefits. ID.me focuses on reducing fraud and streamlining the login process for high-value transactions. Its technology combines document review, biometric checks and multi-factor authentication to meet federal identity proofing standards. The network serves millions of verified users across the United States. By providing a reusable digital identity, the company aims to simplify secure access for both government agencies and private sector partners.