Bookkeeping & Business Operations Associate

About the role

We are seeking a detail-oriented individual to oversee financial operations and provide administrative assistance for a property management firm. This role involves maintaining precise financial records, ensuring timely completion of tasks, and keeping the leadership team organized. The ideal candidate will excel in structured environments and be capable of independently supporting a busy owner and property manager.

Key facts

What you'll do

• Accurately enter and categorize accounts payable into the expense approval system, organized by property.
• Promptly record all financial transactions in ResMan, ensuring accuracy and timeliness.
• Maintain a well-organized and auditable general ledger at all times.
• Review, reconcile, and accurately post all credit card transactions against receipts, addressing any discrepancies that arise.
• Oversee the utility bill-back process in ResMan, adhering to the established schedule.
• Generate and export delinquency reports to Smartsheet for review and action.
• Process deposit reconciliations and correct payment errors as necessary.
• Manage ongoing marketing initiatives, including creating Craigslist listings, posting in Facebook groups, and sending outreach emails to locators.
• Provide operational support to the Owner by managing scheduling, follow-ups, and tracking action items.
• Assist the Property Manager with day-to-day operational requirements.
• Ensure that shared systems such as Google Drive, Smartsheet, and email are organized and up to date.

Requirements

• Previous experience in bookkeeping, particularly within property management, real estate, or a related operational environment.
• Proficiency in using ResMan or similar property management software.
• Strong capabilities in accounts payable, reconciliation, and managing general ledgers, with a keen focus on accuracy.
• Comfortable working in a business operations role, demonstrating responsiveness, organization, and the ability to handle sensitive information discreetly.
• Excellent written and verbal communication skills in English to facilitate clear interactions with ownership and vendors.
• Proven experience working remotely, including familiarity with remote collaboration tools such as Slack, Zoom, Google Workspace, and Smartsheet.
• Experience collaborating with US or UK-based companies is preferred.

Nice to have

• Background in a hybrid role that combines bookkeeping and administrative or operations coordination responsibilities.
• Knowledge of tenant billing, utility management, or lease administration processes.
• Experience in managing marketing or communication schedules specifically for residential properties.

Skills & tools

• ResMan
• QuickBooks
• Smartsheet
• Google Workspace (Drive, Gmail, Sheets)
• Slack
• Zoom
• Excel

Practical notes

Candidates are required to complete the entire application process, which includes submitting a video as the initial step in the interview process. Applications that do not include a video submission will not be considered.

In this role, you will play a pivotal part in ensuring that the financial and operational aspects of the property management business run smoothly. Your attention to detail and organizational skills will be essential in maintaining accurate records and supporting the team effectively. The position offers the flexibility of remote work while requiring alignment with US time zones, making it an ideal opportunity for individuals looking to balance their professional and personal lives.

As a Bookkeeping & Business Operations Associate, you will be at the forefront of managing financial transactions and ensuring that all processes are executed efficiently. Your ability to navigate various software tools and maintain clear communication with team members and vendors will be crucial for success in this role.

This position is perfect for someone who is proactive, enjoys working independently, and is committed to delivering high-quality results in a fast-paced environment. If you are passionate about bookkeeping and business operations and meet the qualifications outlined above, we encourage you to apply and become a valuable part of our team at Hirehangar.

About the company

A New York-based startup - supported by top-tier venture investors - builds enterprise software that empowers global brands to monitor and optimize advertising budgets of $1 million+ annually. Rapid expansion has prompted the formation of a first-generation go-to-market team tasked with accelerating revenue growth.