Operations and Business Manager

About the role

Herbalgoodness is seeking an experienced Operations and Business Manager to join our team in McKinney, Texas. This full-time position is pivotal in driving operational efficiency and enhancing business performance across various departments. The ideal candidate will have a strong background in operations management, coupled with a strategic mindset to facilitate growth and improve processes. You will play a crucial role in ensuring that our operations align with the company's goals while fostering a culture of excellence and innovation.

Key facts

What you'll do

• Oversee daily operations to ensure that the company runs smoothly and efficiently, identifying areas for improvement and implementing necessary changes.
• Develop and implement operational strategies that align with the overall business objectives of Herbalgoodness, ensuring that all departments are working towards common goals.
• Collaborate with cross-functional teams to streamline processes and enhance productivity, utilizing data-driven insights to inform decision-making.
• Manage budgets and financial forecasts, ensuring that resources are allocated effectively and that the company remains financially healthy.
• Lead and mentor a team of operations staff, fostering a collaborative environment that encourages professional growth and development.
• Establish key performance indicators (KPIs) to measure operational success, regularly reviewing and adjusting strategies based on performance metrics.
• Coordinate with supply chain management to optimize inventory levels and ensure timely delivery of products to customers.
• Engage with stakeholders, including vendors and partners, to build strong relationships that support the company's operational goals.
• Prepare and present reports to senior management on operational performance, highlighting successes and areas for improvement.
• Ensure compliance with industry regulations and standards, maintaining a high level of quality in all operational processes.
• Identify and implement technology solutions that enhance operational efficiency, including software for project management and data analysis.
• Drive initiatives aimed at sustainability and corporate social responsibility, aligning operations with Herbalgoodness' commitment to environmental stewardship.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field; a Master's degree is a plus.
• A minimum of 5 years of experience in operations management or a similar role, preferably within the health and wellness industry.
• Proven track record of successfully managing teams and driving operational improvements.
• Strong analytical skills, with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills, capable of building relationships with diverse stakeholders.
• Proficiency in project management tools and software, with a strong understanding of operational metrics and KPIs.
• Ability to thrive in a fast-paced environment, managing multiple projects simultaneously while maintaining attention to detail.

Nice to have

• Experience with Lean or Six Sigma methodologies for process improvement.
• Familiarity with the health and wellness sector, particularly in herbal products or natural supplements.
• Knowledge of regulatory requirements specific to the health industry.
• Previous experience in a startup environment, demonstrating adaptability and innovative thinking.

Skills & tools

• Strong leadership and team management capabilities.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and project management software (e.g., Asana, Trello).
• Familiarity with ERP systems and data analysis tools.
• Excellent problem-solving skills and a proactive approach to challenges.

Practical notes

• This position is based in McKinney, Texas, and may require occasional travel for meetings or conferences.
• The company offers a competitive salary and benefits package, including health insurance, retirement plans, and opportunities for professional development.
• Herbalgoodness is committed to diversity and inclusion in the workplace and encourages applications from individuals of all backgrounds.
• Interested candidates should apply through the provided link to submit their resume and cover letter.

Join Herbalgoodness as we strive to enhance the well-being of our customers through quality herbal products. If you are a strategic thinker with a passion for operational excellence, we would love to hear from you!