Répartiteur.rice

About the role

Répartiteur.rice

The position of represents a distinct opportunity to establish a meaningful career within a supportive and dynamic organization. This role centers on connecting clients, drivers, and management through precise and efficient dispatching operations. The successful candidate will own route decisions and maintain high service standards under demanding conditions. This position is ideal for an individual seeking variety and desiring to generate a tangible, positive impact within the company. The role requires a versatile professional capable of addressing diverse challenges while continuously developing their expertise.

Key Responsibilities

A core function is to serve as the primary liaison, answering service calls and analyzing vehicle requirements. This involves assessing critical factors such as weight, dimensions, vehicle type, and specific configuration to determine the technical needs of each request. The Répartiteur.rice is responsible for selecting the appropriate driver and vehicle combination based on criteria such as distance, load type, and towing capacity.

Guiding drivers is a daily duty, requiring the communication of specific routes, adherence to height and width restrictions, and awareness of vehicle-specific constraints and safety checkpoints. Precision is paramount in documenting all calls within tracking systems to ensure complete traceability and accountability.

The role demands rigorous real-time monitoring of vehicle positions, adherence to deadlines, potential incidents, and prevailing traffic or weather conditions. Effective communication with drivers, clients, and internal team members is essential for anticipating needs and adjusting plans accordingly. Collaboration with logistics coordinators for both transport and towing is crucial to ensuring operations remain smooth, safe, and compliant with regulations.

Contributing to organizational improvement is an ongoing duty. The Répartiteur.rice is expected to propose practical solutions derived from field experience to optimize workflows and enhance client satisfaction.

Required Profile

Candidates must possess relevant experience in dispatching or transportation, though such experience is considered an asset. Demonstrated autonomy and resourcefulness are essential, alongside the ability to manage shifting priorities during urgent situations. Excellent communication skills are required to interact effectively with a wide array of stakeholders.

Proficiency with Microsoft Excel is mandatory, and the capacity to quickly master new software applications is necessary. The role requires fluency in English and the ability to function effectively within a team structure. Organizational skills and a strong sense of responsibility for outcomes and decisions are non-negotiable. Adaptability and robust relational abilities are fundamental to success in this position.

Benefits and Compensation

Joining Gorh. offers a comprehensive package designed to support employee well-being and professional growth. The structure includes a flexible work schedule and a dedicated, non-shared office space where personal items can be stored securely. The company provides biannual salary increases and participates in a collective RRSP program.

Additional benefits encompass group insurance, a telehealth program, and an employee assistance program. A cellular phone allowance is included, along with provisions for corporate activities and a wellness allowance. Annual vacation time is provided, complemented by free parking. The team is characterized by supportive colleagues and a humane management style.

Equal Employment Opportunity

Gorh. is committed to principles of equity and inclusion. The company adheres to all applicable employment laws and maintains a workplace free from discrimination. It actively encourages applications from designated groups, including Indigenous peoples, women, visible minorities, and ethnically diverse candidates. Accommodation measures may be provided in accordance with legal obligations. The diversity of talent is recognized as a significant contributor to organizational success.

Application Details

This position is based in Québec, Quebec, and is offered as a full-time engagement. The compensation rate is $24.50 per hour. Prospective applicants are urged to verify details on the official application page. The company reserves the right to confirm credentials and experience as part of the selection process.