Sales Development Representative

About the role

Fin is on the lookout for a dedicated Sales Development Representative who will serve as the initial point of contact for potential clients. In this role, you will play a crucial part in building our sales pipeline by introducing our innovative AI Customer Agent to the market and fostering strong relationships with prospective customers. Your efforts will be instrumental in driving our sales initiatives and contributing to the overall growth of the company.

Key facts

What you'll do

• Assess and qualify both potential and existing customers through various channels, including phone calls, emails, LinkedIn, and Fin Inbox.
• Handle a high volume of customer interactions while ensuring a positive experience for each individual.
• Collaborate closely with Account Executives to create a sales pipeline and facilitate the progression of deals.
• Maintain comprehensive knowledge of our products to effectively articulate our value proposition to clients.
• Work alongside internal teams to enhance and streamline sales processes and workflows.
• Engage in team mentoring sessions and participate in professional development opportunities to enhance your skills.
• Track and report on sales metrics to identify trends and areas for improvement.
• CRM tools to document customer interactions and manage leads efficiently.
• Attend industry events and networking opportunities to represent Fin and expand our reach.
• Provide feedback from customers to help shape product development and marketing strategies.
• Stay updated on industry trends and competitor activities to inform sales strategies.

Requirements

• Outstanding written and verbal communication skills are essential for this role.
• Strong active listening skills and the ability to solve problems effectively.
• High level of organizational skills and adept time management capabilities.
• A coachable attitude, with a collaborative spirit and self-motivated approach.
• Proof of eligibility to work in the United States is required.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.

Nice to have

• A Bachelor's degree is preferred but not mandatory.
• 0-3 years of professional experience, particularly in sales or within the SaaS industry.
• Familiarity with sales methodologies and techniques would be beneficial.

Skills & tools

• Proficient in Salesforce (SFDC) for customer relationship management.
• Experience with Outreach for managing customer outreach efforts.
• Knowledge of Chilipiper for scheduling and meeting coordination.
• Familiarity with LinkedIn Sales Navigator for lead generation and prospecting.
• Experience using Gong for sales conversation analysis.
• Familiarity with Vidu for video communication and presentations.
• Proficient in Google Suite for document creation and collaboration.

Practical notes

• Fin offers a comprehensive benefits package that includes medical, dental, and vision coverage, along with a 401k plan that features a company match.
• Employees are eligible for equity options and paid parental leave as part of our commitment to work-life balance.
• Compensation packages are reviewed regularly, and we provide flexible paid time off to support personal needs.
• Employees have access to advanced AI tools such as Claude Code to enhance productivity.
• Our office is equipped with amenities such as bicycle storage and hosts regular team events to foster a collaborative culture.
• Fin maintains a neutral stance on social and political issues to ensure a harmonious work environment for all employees.

Join us at Fin and be a part of a dynamic team that is revolutionizing customer engagement through innovative technology. If you are about sales and eager to contribute to a forward-thinking company, we encourage you to apply for the Sales Development Representative position. Your journey towards a rewarding career starts here!

About the company

Fin is a next-generation payments platform built for high-value, global, and instant transactions. We are a Series A-stage company backed by Sequoia, Circle, and other notable investors.