Solutions Consultant

About the role

Figma is seeking a technical expert to join our Solutions Consulting team in London. You will act as a bridge between business needs and our platform, helping enterprise clients understand how to optimize their product development workflows. In this capacity, you will translate complex technical concepts into clear narratives that resonate with executive and engineering stakeholders. The role requires a deep understanding of the enterprise SaaS landscape and the ability to position Figma as a strategic asset for digital transformation. You will be responsible for proving the tangible impact of the platform on delivery speed, collaboration quality, and team efficiency. This position demands comfort with ambiguity and the intellectual curiosity to explore novel use cases with each new client. Ultimately, your work will define how organizations unlock value from their investment in the Figma platform.

Key facts

What you'll do

• Orchestrate live platform demonstrations that reveal how the Figma system streamlines product delivery for complex enterprises.
• Synthesize technical inquiries from Sales teams to construct coherent narratives that address evaluator concerns during the sales cycle.
• Navigate security and IT governance landscapes by managing documentation such as RFIs, RFPs, and security questionnaires with precision.
• Act as a conduit for product feedback, channeling customer insights regarding security and identity features directly to Product and Support teams.
• Author clear technical resources and enablement materials that support both internal colleagues and external client audiences.
• Exercise rigorous time management to juggle concurrent customer requests without sacrificing the quality of sales execution.
• Build trusted advisor relationships by diagnosing workflow inefficiencies and mapping them to Figma's core capabilities.
• Champion the adoption of best practices by articulating the strategic advantages of standardized design systems and component libraries.
• Collaborate with cross-functional partners to align messaging, ensure compliance, and maintain consistency across all client touchpoints.
• Maintain a solutions-oriented mindset, focusing on outcomes rather than features during every customer interaction.

Requirements

• Hold 6+ years of total professional experience across relevant technical or business domains.
• Accumulate 4+ years of direct experience in solution consulting or sales engineering roles within a SaaS environment.
• Possess a background in front end development or the broader developer lifecycle to credibly discuss implementation details.
• Demonstrate a proven track record of leading technical evaluations and defining concrete success criteria for enterprise software deployments.
• Exhibit strong presentation skills capable of conveying intricate technical concepts to audiences with varying levels of expertise.
• Show the ability to operate autonomously while effectively prioritizing tasks in a dynamic and fast-paced organizational setting.
• Display resilience and adaptability when engaging with complex enterprise procurement processes and lengthy sales cycles.
• Communicate fluently in English to ensure clarity and precision in all written and verbal exchanges with stakeholders.

Nice to have

• Bring prior experience using Figma or working within a UX/UI design environment to the role.

Practical notes

• Candidates must keep cameras on during video interviews to ensure a consistent and engaging evaluation process.
• In-person onboarding is required for this role to facilitate integration with the London team and access to necessary systems.
• Figma is committed to providing reasonable accommodations for applicants with disabilities; individuals requiring support should contact accommodations-ext@figma.com.
• The company encourages applications from candidates who may not meet every requirement listed, recognizing that diverse experiences contribute to innovative problem-solving.

This Solutions Consultant role represents a significant opportunity to influence the future of product development at an enterprise scale. You will work closely with some of the world's most innovative organizations, helping them reimagine their design processes. The position is embedded within a specialized team that values deep expertise, thoughtful communication, and collaborative execution. Success in this role depends on your ability to build rapport quickly, dissect complex problems, and present compelling, data-informed narratives. You will be expected to contribute not only during the sales cycle but also in the ongoing refinement of solutions based on real-world feedback. The London location places you at a dynamic intersection of technology, creativity, and business strategy. If you thrive in environments where technical acumen meets commercial acumen, this role is an ideal fit. The engagement is full time, requiring consistent availability and dedication to client success. There is no specified compensation listed for this position in the current source documentation. This role is integral to the growth of the Solutions Consulting team and the expansion of Figma's enterprise footprint in the UK market.