Account Receivable Specialist

About the role

The role of Account Receivable Specialist at Fal Ai is centered on owning the end-to-end management of cash inflows critical to the company's growth trajectory. You are responsible for ensuring that the revenue generated from the platform is captured accurately and efficiently, maintaining the financial health of the business. This position requires a proactive approach to managing the complete accounts receivable lifecycle, from initial invoicing through to final cash application. You will be the primary point of contact for addressing billing inquiries and resolving payment issues before they escalate. The role demands a high level of ownership in transforming raw financial data into actionable insights that support strategic decision-making. Success in this position means replacing manual guesswork with structured, system-driven processes that provide transparency. Ultimately, you will safeguard the company's cash flow while building the scalable operations necessary for a high-growth environment.

Key facts

What you'll do

Run the full Account Receivable lifecycle - invoicing, payment tracking, account reconciliation

Monitor aging reports like a hawk and chase down outstanding invoices before they become a problem

Maintain customer account records with precision and resolve billing discrepancies swiftly

Support month-end close activities specifically related to AR functions and cash application tasks

Design and execute strategic collection plans aimed at reducing Days Sales Outstanding and accelerating cash inflows

Establish strong communication channels with customer Accounts Payable teams to resolve payment issues quickly

Exercise judgment to determine when to escalate high-risk or delinquent accounts while preserving business relationships

Identify payment risk indicators early by analyzing trends before they result in uncollectible debts

Utilize specialized collections tools to automate outreach efforts and monitor key performance indicators

Collaborate with Finance leadership to refine and improve AR procedures, reporting standards, and internal controls

Ensure billing accuracy by working closely with Sales teams from the inception of customer agreements

Contribute to the development of a scalable AR playbook tailored to the needs of a rapidly expanding startup

Generate weekly AR aging reports and collections performance summaries for executive review

Track metrics such as DSO, collection effectiveness, and overdue balances to drive continuous improvement

Support internal audits and maintain thorough documentation to ensure regulatory compliance

Requirements

Must possess a minimum of 3 years of professional experience in Accounts Receivable, Billing, or Collections roles

Demonstrated ability to thrive in a Software as a Service, technology, or early-stage startup environment

Comprehensive understanding of standard AR processes, collections strategy, and cash application methodologies

Prior experience managing financial data within an Enterprise Resource Planning or accounting system

Exceptional verbal and written communication skills with a proven capacity to negotiate effectively over the phone

Highly organized mindset with meticulous attention to detail and the discipline to manage multiple priorities under tight deadlines

Strong analytical skills to interpret financial data and generate reports that inform business actions

Ability to work independently with minimal supervision while maintaining alignment with team objectives

Willingness to engage directly with customers regarding financial matters in a professional and courteous manner

Commitment to accuracy and timeliness in all financial transactions and record-keeping activities

Understanding of the importance of maintaining confidentiality regarding sensitive financial information

Capacity to adapt to changing priorities and contribute to fast-paced operational needs

Reliability in meeting deadlines and ensuring that all financial obligations are addressed promptly

Nice to have

Hands-on experience with specialized platforms such as Tesorio designed for AR automation and collections optimization

Background supporting enterprise-level or complex B2B customer relationships

Knowledge of Software as a Service billing models, contractual agreements, and revenue operations frameworks

Familiarity with leveraging artificial intelligence tools to enhance analysis speed and reporting accuracy

Demonstrated history of collaborating effectively with Sales and Operations departments to achieve shared goals

Practical notes

The position is based in San Francisco and requires full-time commitment to the role.

The work schedule aligns with standard business hours but may require flexibility to meet critical deadlines.

There are no specific visa sponsorship details or travel requirements outlined for this position.

Applicants should be prepared to commit to the long-term goals of a high-growth organization in the AI infrastructure sector.

This role is integral to establishing the financial systems that will support the company's next phase of expansion.