Head of Product, Value Pillar

About the role

Faire is a wholesale marketplace that connects independent retailers with brands around the world, enabling small businesses to discover and source products from thousands of suppliers. The Head of Product, Value Pillar will lead the product strategy and execution for a core area of the Faire platform, owning the roadmap, prioritization, and delivery of features that define the value proposition for both buyers and sellers on the marketplace. You will work closely with engineering, design, and business stakeholders to shape how merchants discover, evaluate, and transact with brands, ensuring the platform delivers meaningful value at every stage of the buying journey. This leadership role requires a strategic thinker who can balance long-term vision with short-term execution while building alignment across diverse teams and partners.

Key facts

What you'll do

Define and own the product vision for the value pillar across the Faire marketplace platform.

Lead cross-functional teams including engineers, designers, and data scientists to ship product initiatives.

Translate merchant and brand feedback into prioritized product requirements and user stories.

Analyze marketplace data to identify opportunities for improving buyer and seller experiences.

Collaborate with the executive team to align product strategy with company-wide business goals.

Drive experimentation and testing frameworks to validate product hypotheses before full rollout.

Manage the end-to-end product lifecycle from discovery and ideation through launch and iteration.

Establish clear success metrics and KPIs to measure the impact of value pillar features.

Represent the product function in external partnerships and relevant industry events.

Mentor and grow a team of product managers working within the value pillar area.

Partner with sales and customer success teams to ensure product features support merchant growth and retention goals.

Drive product documentation and knowledge sharing to ensure clarity and alignment across the organization.

Ensure product quality and user experience standards are maintained across all value pillar features and releases.

Requirements

Proven track record of leading product teams at scale in a marketplace or platform business.

Strong experience with B2B or B2B2C product strategy and go-to-market execution.

Excellent communication skills with the ability to influence stakeholders across organizations and teams.

Deep understanding of wholesale, supply chain, or e-commerce marketplace dynamics and operations.

Experience managing product roadmaps and balancing short-term delivery needs with long-term strategic vision.

Ability to work in an office in San Francisco, CA on a full-time basis.

Comfortable with ambiguity and able to make sound decisions with incomplete information.

Bachelor's degree or equivalent practical experience in a relevant business or technical field.

Demonstrated ability to manage competing priorities and deliver results in a fast-paced environment.

Experience working with distributed teams and cross-functional partners across multiple time zones.

Nice to have

Hands-on experience with wholesale or distribution technology platforms and marketplace operations specifically is a plus.

Background in building data-driven product organizations with strong analytics capabilities, tooling, and experimentation.

Familiarity with international marketplaces, cross-border commerce operations, and global logistics and payments.

Prior experience leading product at a venture-backed startup or high-growth technology company is valued.

Understanding of financial products, payment processing, or marketplace economics and business models.

Skills & tools

Product management frameworks and roadmap planning methodologies for complex marketplace platforms.

Data analysis and SQL for interpreting marketplace performance metrics and trends.

User research techniques including interviews, surveys, usability testing, and persona development.

Agile and Scrum development processes for iterative product delivery and sprint planning.

Stakeholder management and executive communication skills across multiple business functions and teams.

A/B testing and experimentation design for product validation and continuous improvement.

Project management and prioritization frameworks such as RICE, MoSCoW, or similar methodologies.

Familiarity with product analytics platforms and experimentation tools for measuring feature impact.

Practical notes

This role is based in San Francisco, CA with regular in-office presence expected throughout the work week.

The Head of Product reports to a senior leadership role within the broader product organization at Faire.

Faire operates in the wholesale marketplace sector serving independent retailers and brands across the globe.

Candidates should be prepared to relocate to San Francisco if not already based in the area.

The position involves collaboration with international teams and may require occasional travel to partner locations.

The role offers the opportunity to shape a critical part of Faire's product strategy and make a lasting impact on the marketplace.

About the company

Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline.