People Operations
Job description
About the role
People Operations guide employees through every stage of the employment cycle at Factory.
Marketing teams grow awareness and demand for a company's products. They write copy, run campaigns, manage channels, and measure results. The work spans content, paid ads, email, events, and search. Marketing roles combine creativity with data and constant testing. Marketing teams usually run experiments every week and keep the work that performs. Most companies hire specialists in channels such as paid search, email, or content.
Key facts
What you'll do
Employee records and lifecycle processes are organized and updated to support accurate people data. This work serves HR, Finance, and IT partners across the business.
People policies and handbooks are maintained to reflect current practices and regulatory requirements. These documents help employees understand standards and expectations.
HRIS configurations and payroll inputs are managed to ensure system accuracy and reliable reporting. The platform supports timely and correct compensation and benefits administration.
Cross-functional projects align with Finance, Legal, IT, and operations teams to resolve people-related issues. Collaboration ensures that requirements and constraints are clearly understood and met.
Process workflows are documented and improved to handle scaling headcount and changing priorities. Documentation guides consistent execution as the company grows.
People data is validated and audited to protect integrity and support compensation and compliance decisions. Trends from analytics inform planning and risk management.
Sensitive employee information is handled with strict confidentiality and professional judgment. Communication with staff and leaders balances clarity with discretion.
Operational tasks proceed effectively in fast-moving environments where priorities shift. Contributors manage multiple requests while maintaining accuracy and ownership.
Candidates with experience in investment banking or consulting are welcomed for transferable skills.
Requirements
A bachelor's degree is required; verify the specific field The posting states 3 or more years of experience in people operations, HR operations, or an operations role at a technology company. Investment banking or consulting backgrounds are noted as welcomed.
Hands-on experience with HRIS platforms, payroll systems, and benefits administration demonstrates platform skills. Familiarity with core modules and data flows is expected.
Collaboration with Finance, Legal, IT, and other operational teams is required. Evidence of strong cross-functional partnership is necessary.
Process design experience builds and documents scalable processes. The ability to thrive under evolving priorities and limited guidance is required.
Attention to detail and data integrity guide decisions. Candidates validate accuracy using people analytics and quality checks.
Communication skills handle sensitive information with discretion. Strong written and verbal skills support clear messaging and relationship building.
Adaptation to fast moving contexts with shifting goals is expected. Self-directed contributors manage workload and ownership without close supervision.
Practical notes
Work may involve compliance related responsibilities. Roles in this field manage employee programs and the overall employee experience. Common tools include HRIS platforms and payroll systems. Measured impact on employee outcomes drives progression in this field. Clear communication and discretion are essential in this work. Success often requires comfort with fast moving priorities and autonomy. Typical interview steps
Marketing interviews often include a portfolio review, a campaign exercise, and analytics questions. Candidates may be asked to plan a launch, write a brief, or improve a funnel. Some loops include a presentation. Results from past campaigns carry the most weight. Interviewers ask about specific campaigns you ran and what the numbers said. Preparing a short case of one campaign with its results is strong preparation.
Good to know
Career growth
Marketing careers move from associate to manager, director, and VP levels. Specializations include growth, brand, product marketing, and content. Generalists often start, then specialize as they advance. Measured impact on pipeline and revenue drives progression. Marketing careers reward measurable results and adaptability. Channel experience plus business sense usually beats a general resume.