Sales Development Representative

About the role

As a Sales Development Representative (SDR) at Explorance, you will play a crucial role in driving the growth of our innovative solutions designed to enhance the student experience in educational institutions. This position is ideal for individuals who are passionate about sales and eager to contribute to a dynamic team. You will engage with potential clients, identify their needs, and help them understand how Explorance's offerings can meet those needs. This is a contract position based in the vibrant city of Ho Chi Minh City, where you will have the opportunity to work in a fast-paced environment and develop your skills in sales and customer engagement.

Key facts

What you'll do

• Conduct thorough research to identify potential leads and target accounts within the education sector.
• Initiate contact with prospects through various channels, including phone calls, emails, and social media, to introduce Explorance's solutions.
• Qualify leads by understanding their needs and challenges, and determine how our products can provide value to their organizations.
• Schedule and coordinate meetings between prospects and the sales team to facilitate further discussions and demonstrations.
• Maintain accurate records of all interactions with leads in our CRM system, ensuring data integrity and up-to-date information.
• Collaborate closely with the marketing team to align on campaigns and initiatives that can generate new leads.
• Participate in training sessions to enhance your knowledge of Explorance's products and the education market.
• Provide feedback to the sales and marketing teams regarding lead quality and market trends to help refine strategies.
• Assist in creating sales collateral and presentations that effectively communicate the benefits of our solutions.
• Meet or exceed monthly and quarterly targets for lead generation and appointments set.
• Engage in continuous learning and professional development to improve your sales techniques and product knowledge.
• Foster relationships with potential clients to build trust and rapport, positioning yourself as a knowledgeable resource in the education technology space.

Requirements

• A minimum of 1-2 years of experience in sales, preferably in a business-to-business (B2B) environment.
• Strong communication skills, both verbal and written, with the ability to engage effectively with diverse audiences.
• Proven ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with CRM software and sales tools to manage leads and track performance.
• A proactive approach to problem-solving and a strong desire to learn and grow within the sales field.
• Basic understanding of the education sector and the challenges faced by institutions is a plus.

Nice to have

• Experience in sales development or lead generation roles within the technology or education industry.
• Knowledge of sales methodologies and techniques, such as SPIN Selling or Challenger Sales.
• Fluency in English and Vietnamese; additional language skills are a bonus.

Skills & tools

• Proficient in using CRM platforms (e.g., Salesforce, HubSpot) for lead management and reporting.
• Strong organizational skills to manage multiple leads and follow-ups effectively.
• Ability to analyze data and metrics to inform sales strategies and improve performance.
• Excellent interpersonal skills to build relationships with prospects and internal teams.
• Familiarity with digital communication tools (e.g., Zoom, Slack) for remote engagement.

Practical notes

• This position is based in Ho Chi Minh City, and candidates should be prepared for a contract engagement.
• The salary will be competitive and based on the candidate's experience and qualifications.
• Explorance values diversity and encourages applications from individuals of all backgrounds.
• Interested candidates can apply through the provided URL: https://explorance.bamboohr.com/careers/300.
• Further details regarding the onboarding process and training will be provided to successful candidates.

Explorance is committed to creating a supportive and inclusive work environment where all employees can thrive. If you are looking to kickstart your career in sales and make a meaningful impact in the education sector, we encourage you to apply for the Sales Development Representative position. Join us in our mission to enhance the learning experience for students worldwide!