Onsite Interpreter (VH)

About the role

You own the critical face of communication for diverse clients across in person and virtual platforms, ensuring that language barriers never obstruct access to essential services. You serve as the primary linguistic bridge during high stakes interactions, applying advanced consecutive interpretation skills in real time while strictly adhering to professional and ethical standards. Every day you safeguard the integrity of information by maintaining unwavering confidentiality and demonstrating cultural sensitivity in every encounter. You actively contribute to a client focused environment by collaborating with healthcare providers, legal teams, and community organizations to support their unique communication needs. Your commitment to continuous learning drives you to expand specialized vocabulary and adapt to varied domains such as medical, legal, and social service settings. You represent Propio Language Services with professionalism, reinforcing trust with clients and end users through reliable performance and accountability. You play a key role in advancing health equity and inclusion by enabling clear communication for historically underserved populations. Your work directly impacts outcomes by ensuring that each interaction is accurate, respectful, and aligned with regulatory requirements.

Key facts

What you'll do

Conduct consecutive in person and virtual interpretation via phone and video platforms with precision and neutrality.

Adapt communication style to meet the cultural and linguistic preferences of patients, customers, visitors, and providers.

Follow Propio Language Services protocols and procedures to ensure compliance with client expectations and industry best practices.

Uphold information confidentiality and interpreter ethics at all times, aligning with organizational policies and professional standards.

Maintain strict patient confidentiality in accordance with HIPAA, FERPA, GLBA, and any applicable regulatory requirements.

Establish and sustain positive, professional interactions with diverse stakeholders in high pressure environments.

Expand and refine vocabulary and subject matter expertise to effectively support medical, legal, and social service assignments.

Support seamless communication by preparing thoroughly for each assignment and anticipating potential challenges.

Document relevant interactions when required to ensure clarity and continuity of services.

Promote access and inclusion by reducing linguistic barriers for individuals with limited English proficiency.

Collaborate with internal teams and external partners to resolve scheduling, scope of work, and quality related concerns.

Demonstrate reliability and punctuality to meet the demands of rotating schedules and last minute requests.

Engage in performance feedback processes to improve service delivery and professional development.

Advocate for the needs of the Deaf and hard of hearing community by facilitating equitable communication access.

Requirements

Be at least 18 years of age at the time of engagement.

Possess a high school diploma or equivalent credential such as a GED.

Demonstrate intermediate level computer skills necessary for scheduling, documentation, and communication.

Maintain reliable transportation to reach on site locations efficiently and as scheduled.

Provide up to date documentation of vaccinations as required by location, federal and local regulations, and business policies, which may include but is not limited to TB, MMR, Varicella, Hepatitis B, TDAP, Seasonal Influenza, and COVID 19 immunizations.

Successfully pass a drug test and background check along with security screening procedures prior to assignment.

Sign a commitment to confidentiality, ethical conduct, and strict adherence to HIPAA compliance.

Submit an updated resume written in English at the time of application.

Ability to work in a diverse and dynamic environment where cultural sensitivity and professionalism are essential.

Commitment to following established interpreter performance standards and quality assurance guidelines.

Willingness to engage in continuous professional development to maintain and enhance language and interpreting skills.

Compliance with all Propio Language Services policies regarding client interactions and data protection.

Readiness to respond to emergent communication needs in a timely and compassionate manner.

Nice to have

1+ years of prior interpreting experience in similar settings.

Practical notes

This job description is intended to reflect the current requirements and context provided in the source material. It outlines the primary responsibilities, qualifications, and conditions associated with the Onsite Interpreter role based exclusively on the information supplied. The role emphasizes adherence to regulatory standards, professional ethics, and the delivery of high quality language services across multiple domains. All applicants must meet the stated eligibility criteria and submit required documentation as part of the application process. The position supports Propio Language Services mission to close the language gap by connecting people through innovative technology and solutions.