Investigation Associate

About the role

<div class="content-intro"><h3><strong>About Ethos</strong></h3> <p>Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.</p></div><p><strong>About the role</strong></p> <p>We are looking for individuals passionate about fighting insurance fraud and risk, naturally curious, and eager to collaborate with peers and partners within the insurance risk space. The listing location is Bangalore, India.

Key facts

What you'll do

• <div class="content-intro"><h3><strong>About Ethos</strong></h3> <p>Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale.
• With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike.
• Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families.
• Ethos is redefining how life insurance is bought, sold, and underwritten.</p></div><p><strong>About the role</strong></p> <p>We are looking for individuals passionate about fighting insurance fraud and risk, naturally curious, and eager to collaborate with peers and partners within the insurance risk space.
• You will conduct account investigations, assess risk indicators, and support special handling of complex risk scenarios.
• Critical to the role is engaging directly with Policy Owners and Agents to investigate potential fraudulent activity.</p> <p><strong>Duties and Responsibilities:</strong></p> <ul> <li>Learn to conduct account investigations to identify fraudulent insurance agents, customer accounts, payment risks, and other fraud vectors.</li> <li>Assist in conducting investigations on customer accounts and support insurance partner requirements.</li> <li>Make basic account-level judgments based on data and predefined criteria.</li> <li>Contact Policy Owners as directed to gather information needed for investigations and fraud validation.</li> <li>Support maintaining fraud detection strategies and business rules under supervision.</li> <li>Participate in team meetings and training sessions to develop skills.</li> </ul> <p><strong>Qualifications and Skills:</strong></p> <ul> <li>Some experience or interest in fraud analysis, investigations, or operations.</li> <li>Basic understanding of risk or fraud prevention concepts preferred.</li> <li>Ability to use data and tools to support investigations with guidance.</li> <li>Strong curiosity and willingness to learn.</li> <li>Good communication skills for outreach to Policy Owners and Agents.</li> <li>Growth mindset and team-oriented.</li> </ul> <p><strong>#LI-Onsite</strong></p> <p><strong>#LI-MS1</strong></p><div class="content-conclusion"><p>Don't meet every single requirement?
• If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.
• At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.</p> <p>We are an equal opportunity employer.

Requirements

• With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike.
• Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families.
• Critical to the role is engaging directly with Policy Owners and Agents to investigate potential fraudulent activity.</p> <p><strong>Duties and Responsibilities:</strong></p> <ul> <li>Learn to conduct account investigations to identify fraudulent insurance agents, customer accounts, payment risks, and other fraud vectors.</li> <li>Assist in conducting investigations on customer accounts and support insurance partner requirements.</li> <li>Make basic account-level judgments based on data and predefined criteria.</li> <li>Contact Policy Owners as directed to gather information needed for investigations and fraud validation.</li> <li>Support maintaining fraud detection strategies and business rules under supervision.</li> <li>Participate in team meetings and training sessions to develop skills.</li> </ul> <p><strong>Qualifications and Skills:</strong></p> <ul> <li>Some experience or interest in fraud analysis, investigations, or operations.</li> <li>Basic understanding of risk or fraud prevention concepts preferred.</li> <li>Ability to use data and tools to support investigations with guidance.</li> <li>Strong curiosity and willingness to learn.</li> <li>Good communication skills for outreach to Policy Owners and Agents.</li> <li>Growth mindset and team-oriented.</li> </ul> <p><strong>#LI-Onsite</strong></p> <p><strong>#LI-MS1</strong></p><div class="content-conclusion"><p>Don't meet every single requirement?
• If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.
• Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.</p> <p>To learn more about what information we collect and how it may be used, please refer to our <a href="https://res.cloudinary.com/getethos/image/upload/v1684458868/00_CMS/CURRENT_CRPA_Privacy_Notice_for_Job_Applicants_05-23.docx_-_Google_Docs_lr4j43.pdf" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://res.cloudinary.com/getethos/image/upload/v1684458868/00_CMS/CURRENT_CRPA_Privacy_Notice_for_Job_Applicants_05-23.docx_-_Google_Docs_lr4j43.pdf&source=gmail&ust=1684616836493000&usg=AOvVaw2BlajerdOWoHawb8unUdI4">California Candidate Privacy Notice</a>.</p> <p><em><strong>Recruitment Notice: Please be aware of recruitment scams.

About Ethos Life

Ethos Life helps people secure life insurance through a streamlined digital process. You answer a few questions online and receive a dependable quote quickly. The team focuses on clarity and straightforward coverage, supporting you during the application stages. You manage your policy details through a simple account view, with options to review terms and update information as your situation changes.

About the location

The posting places this role in Bangalore, India. Local hiring markets vary in interview pace and compensation bands. Location copy is here so readers understand the geography attached to the title.