Clinical Stabilization Manager

About the role

You will own the leadership and supervision of clinical operations within the Community Behavioral Health Clinic, guiding how emergency stabilization and urgent care services are delivered to youth, families, and adults in the community. This role requires you to translate the agency mission of resilience, empowerment, and belonging into daily clinical oversight that ensures client safety and team effectiveness. You will manage the development of short- and long-term stabilization plans during acute periods, integrating solution-focused clinical interventions with multidisciplinary team collaboration. You will provide administrative direction to staff, ensuring that performance evaluations, corrective action plans, and transition processes between teams are handled with professionalism and care. The position demands strong clinical judgment to assess and diagnose while navigating fast-paced, high-urgency environments. You will ensure that all safety and crisis plans remain evidence-based and centered on personal stability and protection. In this capacity, you will directly supervise trauma treatment, psychiatric care, and family therapy delivery to meet the evolving needs of the population served.

Key facts

What you'll do

Supervise and provide administrative direction to staff delivering emergency stabilization, urgent care, and assessment services.

Oversee the development of stabilization plans, ensuring follow-up supports, safety planning, and crisis management are consistently applied.

Supervise staff providing short-term, evidence-based treatments for crisis situations, including trauma treatment, psychiatric care, and family therapy.

Ensure safety and crisis plans are evidence-based and focused on stabilization and personal safety for clients and staff.

Provide clinical and administrative supervision, including performance evaluations, corrective action plans, and ensuring smooth transitions between teams.

Manage the triage and prioritization of multiple urgent care requests in a fast-paced environment to meet community needs effectively.

Maintain strong clinical, assessment, and diagnostic skills to support accurate decision-making and treatment planning.

Work Saturday and Sunday shifts from 7:00am to 11:00pm, contributing 32 hours per week in a structured schedule.

Collaborate with a multidisciplinary Community Behavioral Health Clinic team to create a single entry point for mental health and substance use services.

Promote an inclusive workplace culture that values diverse backgrounds and perspectives to foster belonging and professional growth.

Ensure continuity of care by coordinating with ongoing service providers once immediate stabilization is achieved.

Lead by example in implementing solution-focused interventions that support crisis resolution and long-term stability.

Uphold organizational standards by adhering to policies, procedures, and ethical guidelines in all supervisory functions.

Support the financial and wellness benefits framework, including 401(k) with employer match and access to discounted fitness and childcare resources.

Requirements

Requires a Massachusetts Independent Clinical License (LCSW, LICSW, LMHC, etc.).

Must have 3 years of experience with a similar population, one of which must be supervisory in nature.

Demonstrates strong clinical, assessment, and diagnostic skills in practice.

Ability to work in a fast-paced environment while triaging and prioritizing multiple requests for urgent care.

Commitment to safety and crisis plans that are evidence-based and focused on stabilization and personal safety.

Capability to provide both clinical and administrative supervision, including conducting performance evaluations and corrective action plans.

Willingness to work scheduled weekends, specifically Saturday and Sunday shifts from 7:00am to 11:00pm.

Alignment with Eliot's mission of resilience, empowerment, and fostering an inclusive culture of belonging.

Ability to manage transitions between teams smoothly to ensure continuity of care for clients in crisis.

Nice to have

No preferred items were specified beyond the outlined requirements and responsibilities.

Practical notes

This role operates on a fixed schedule requiring weekend availability, specifically Saturday and Sunday from 7:00am to 11:00pm, totaling 32 hours per week. Employment is contingent upon meeting licensure, experience, and eligibility requirements as defined by the position. Only candidates who can commit to the full schedule and demonstrate clinical competence in crisis and stabilization settings will be considered.