Enterprise Associate

About the role

The Ad Sales team is seeking an Enterprise Associate to manage, execute, and optimize advertising campaigns for our largest partners, including McDonald's. You will handle contract execution, campaign setup, and billing while collaborating with cross-functional teams to improve internal tools and processes. In this capacity, you will serve as a pivotal operational link between sales and fulfillment, ensuring that strategic advertiser objectives are translated into precise and timely execution. You will own the end-to-end workflow for major campaigns, from initial setup through ongoing optimization and final billing reconciliation. The role requires a proactive mindset to identify friction points and drive process improvements that enhance accuracy and efficiency. You will leverage data to assess campaign health and provide insights that maximize advertiser value and internal tool usability. This position is instrumental in supporting the growth and scalability of the DoorDash ads and promotions business.

Key facts

Location: USA

Engagement: Full-time

Compensation: $69,000 to $101,400 USD base salary

Total

Compensation: $115,000 to $169,000 USD (base plus commissions)

What you'll do

• Execute and monitor campaign setups within advertising platforms to guarantee accurate targeting and delivery.
• Process billing and invoicing activities to maintain precise records and timely payment collection.
• Coordinate with Account Executives to translate commercial terms into operational workflows that satisfy client requirements.
• Analyze campaign reporting dashboards to uncover trends, anomalies, and opportunities for performance improvement.
• Streamline internal tools and processes in partnership with legal, revenue, accounting, and partner management teams.
• Collaborate with cross-functional stakeholders to resolve operational issues and enhance the overall advertiser experience.
• Support the launch of new marketing campaigns by managing the setup, testing, and validation lifecycle.
• Monitor key performance indicators to assess campaign effectiveness and recommend data-driven optimizations.
• Maintain meticulous documentation of campaign configurations, changes, and approvals for audit and compliance purposes.
• Contribute to the development of standard operating procedures that improve scalability and team productivity.
• Engage with technical teams to assess, test, and implement improvements to sales and operations technology.
• Provide frontline support to address operational questions from internal teams and external partners.
• Assist in the creation of materials that clarify campaign performance for internal and external audiences.
• Participate in special projects that drive operational excellence and long-term process innovation.

Requirements

• Hold a 4-year college degree from an accredited institution.
• Possess 2+ years of experience in Ad operations, Performance Marketing, Marketing Operations, or Sales Operations.
• Demonstrate strong organizational skills with the ability to manage multiple workstreams and meet strict deadlines.
• Apply an analytical mindset to interpret advertising KPIs and derive actionable insights.
• Exhibit excellent communication skills for interacting with clients and internal stakeholders at all levels.
• Show an aptitude for learning new technical tools and programs quickly and applying them effectively.
• Thrive in an ambiguous, fast-paced startup environment while maintaining attention to detail.
• Navigate complex requirements and deliver high-quality results under tight timelines.
• Work collaboratively with cross-functional partners to achieve shared operational and commercial goals.
• Maintain a high standard of accuracy and ownership in all aspects of campaign execution.
• Adapt to changing priorities and support the team in dynamic and evolving business conditions.
• Follow established procedures while contributing feedback for continuous improvement.
• Comply with internal controls, policies, and regulatory requirements relevant to advertising operations.

Skills & tools

• Salesforce: Utilize the CRM to track client relationships, opportunities, and campaign details.
• Tableau: Build and interpret dashboards that provide visibility into campaign performance.
• GSuite: Leverage productivity tools for communication, documentation, and collaboration.
• Slack: Engage in real-time communication and coordination with distributed teams.
• Excel: Conduct in-depth data analysis, modeling, and reporting to support decision-making.

Practical notes

Compensation includes base salary, equity grants, and sales commission. Benefits include 401(k) with matching, 16 weeks of paid parental leave, medical/dental/vision coverage, flexible paid time off, 80 hours of paid sick time, and wellness benefits. This is a full-time position based in Chicago, Illinois. Please inform your recruiter if you require any accommodations during the hiring process.