Commercial(e) sédentaire

About the role

Become a vital part of our Nantes office, where you will contribute to transforming the healthcare landscape by empowering professionals with our innovative digital solutions. In this role, you will oversee the complete sales process, emphasizing outreach efforts to enable healthcare providers to enhance their patient relationships effectively.

Key facts

What you'll do

• Initiate outbound prospecting through cold calls to introduce Doctolib's suite of tools to healthcare professionals.
• Oversee the entire sales cycle, addressing objections and successfully converting prospects into active users of our platform.
• Provide training to new clients on how to effectively utilize our software, ensuring they achieve long-term satisfaction with our solutions.
• Collaborate with installation and technical support teams to guarantee a seamless experience for users from the start.
• Maintain ongoing relationships with clients, offering support and guidance as needed to foster loyalty and retention.
• Analyze market trends and customer feedback to identify opportunities for improvement and innovation in our offerings.
• Participate in team meetings to share insights and strategies that can enhance overall sales performance.
• Utilize CRM and sales software to track interactions and manage sales pipelines efficiently.

Requirements

• A background in prospecting or sales, demonstrating a solid understanding of the sales process.
• Excellent verbal and written communication skills, enabling effective interaction with clients and team members.
• A high degree of empathy and the ability to actively listen to clients' needs and concerns.
• Proven ability to work independently and as part of a team, adapting to various situations and challenges.
• Strong problem-solving skills, with a focus on finding solutions that benefit both the client and the company.
• Familiarity with CRM systems and sales software is essential for managing client relationships and sales processes.

Nice to have

• A persistent attitude and a strong desire to overcome obstacles in the sales process.
• Exceptional organizational skills, coupled with a keen focus on efficiency and productivity.
• Previous experience in a similar role within the healthcare or technology sectors is advantageous.

Skills & tools

• Proficient in managing the sales cycle from prospecting to closing.
• Experience with outbound prospecting techniques, particularly cold calling.
• Ability to conduct client training sessions effectively, ensuring users are comfortable with the software.
• Familiarity with CRM and sales software tools to streamline processes and enhance productivity.

Practical notes

• Enjoy a comprehensive benefits package that includes fully covered health insurance for employees and their children, along with 25 days of paid leave and up to 14 RTT days. You will also receive restaurant vouchers valued at 8.50 euros, with 4.50 euros covered by Doctolib.
• Access mental health resources through Moka.care, and benefit from a "Parent Care" program that extends parental leave by an additional month. We also provide support for employees who are caregivers or have disabilities.
• Our flexible work policy allows for 10 days of remote work each year from various locations within France or select countries.
• We offer a transportation subsidy covering 50% of public transit costs to ease your commute.
• The recruitment process consists of several stages: an initial interview with a recruiter, a meeting with the hiring manager, a one-hour immersion experience with an account manager, a senior manager interview that includes a role-play simulation, and reference checks to ensure a good fit.

Join us at Doctolib and be part of a team that is dedicated to enhancing healthcare through technology. Your contributions will help shape the future of patient care, making a real difference in the lives of healthcare professionals and their patients.