Account Executive - Enterprise (x/f/m)

About the role

Doctolib is on the lookout for a dynamic Account Executive to become part of our vibrant team in Milan. In this pivotal role, you will act as the main liaison for healthcare institutions, overseeing the complete sales process. Your efforts will contribute significantly to enhancing access to medical services and streamlining the daily operations of healthcare professionals.

Key facts

What you'll do

• Identify and pursue new business opportunities by reaching out to medical centers and clinics through various communication channels, including phone, email, and digital platforms.
• Assess leads by pinpointing key decision-makers, understanding their needs, and arranging high-quality meetings to discuss potential partnerships.
• Deliver tailored online product demonstrations that align with the unique organizational structures of each client.
• Oversee the entire negotiation process, from drafting customized commercial proposals to finalizing contracts.
• Collaborate with the onboarding team to facilitate a seamless transition for new clients, ensuring they are well-supported from the outset.
• Keep precise records in the CRM system and track performance metrics, such as conversion rates and the duration of the sales cycle.
• Share insights and best practices with colleagues to foster the growth and success of the Italian sales team.
• Continuously seek opportunities for personal and professional development within the sales domain.

Requirements

• A minimum of 2-3 years of experience in a sales position, preferably within SaaS, technology, or complex product sectors.
• Exceptional interpersonal and communication abilities, enabling effective relationship-building with clients.
• A strong results-driven attitude, with a proven track record of meeting and surpassing key performance indicators (KPIs).
• Capability to collaborate effectively within a team environment.
• High levels of energy, determination, and ambition to succeed in a competitive landscape.
• Strong organizational skills to manage multiple tasks and priorities effectively.

Nice to have

• Previous experience or a keen interest in the healthcare industry would be advantageous.
• Proficiency in English is a plus, enhancing communication with diverse clients.
• Familiarity with sales methodologies and techniques that drive successful outcomes.

Skills & tools

• Expertise in managing sales pipelines effectively.
• Proficient in using CRM software to track and analyze sales activities.
• Strong consultative selling skills to understand client needs and provide appropriate solutions.
• Solid negotiation techniques to secure favorable terms for both the client and the company.

Practical notes

• Benefits include participation in the Doctolib Sales Academy onboarding program, comprehensive health insurance (with options for family coverage), and transportation reimbursement.
• Enjoy food perks such as daily meal vouchers worth 8.00 EUR, office breakfast provisions, and access to Foorban fridges.
• Wellbeing initiatives include access to moka.care for mental health support, an on-site gym in Milan with three weekly classes (yoga, pilates, functional training), and a partnership with Wellhub for additional wellness resources.
• Family-friendly policies include 100% paid parental leave and specific support initiatives for caregivers and employees with disabilities.
• Financial incentives include the DoctoGrowth long-term incentive plan and a partnership with Ciao Elsa for pension fund benefits.
• Flexibility is a key aspect of the role, offering 10 Flexibility Days per year for remote work abroad, along with a monthly stipend for internet and electricity expenses.
• The selection process consists of a Talent Acquisition interview, a meeting with the hiring manager, a final interview, and reference checks to ensure a thorough evaluation of candidates.
• To promote equal opportunities, candidates are encouraged to exclude personal information such as photos or age from their CVs.

Join us at Doctolib and be part of a mission to transform healthcare access and improve the daily lives of healthcare professionals. Your contributions will make a meaningful impact in the industry while you grow your career in a supportive and innovative environment.