Staff Solutions Architect

About the role

This position is for a Staff Solutions Architect to guide Docker's most important customers. You will act as a key technical leader, bridging product development with pre- and post-sales customer engagements. This role focuses on driving significant business and technical value for clients.

Key facts

What you'll do

• Lead technical initiatives for Docker's top-tier customers, accelerating their adoption of container and AI technologies, with a focus on developer workflows.
• Engage with customer and internal Docker teams to understand technical and business objectives and challenges related to their container and AI journeys.
• Develop and manage engagement strategies that incorporate current and new Docker offerings to meet crucial business goals.
• Oversee rapid prototyping with Docker engineering and customer teams to validate new use cases.
• Collaborate with Docker teams to create and deliver customized demonstrations and content for specific customer needs.
• Provide high-impact enablement and best practices content to audiences ranging from developers to C-level executives.
• Act as a technical thought leader within a specific area of responsibility, both internally and externally, by creating and delivering content.
• Collect field feedback from customer teams and Docker's pre- and post-sales teams.
• Coordinate with the Field CTO and other Solutions Architects to prioritize and contextualize field requests for product and engineering teams.
• Work directly with Docker product and engineering teams on workflow and feature alignment based on revenue-impactful customer use cases.
• Serve as an early adopter for new functionality developed by Docker product and engineering teams.
• Contribute to internal technical enablement and customer enablement needs, and review relevant content.
• Support the sales enablement team with internal technical training for new products and services.

Requirements

• Demonstrated background as a Sales Engineer, Solutions Engineer, or Solution Architect in intricate enterprise settings.
• Strong communication, influence, and stakeholder management abilities.
• Experience managing customer relationships at both technical and business levels.
• Proven ability to present solutions and demonstrations to various audiences, both virtually and in person.
• Experience collaborating with internal product, engineering, and technical support teams to improve documentation, enablement, and product features.
• Background in developing application code and a clear understanding of daily developer challenges.
• Capability to resolve technical issues and translate customer experiences into actionable feedback for engineering.
• Experience creating collateral to help customers adopt best practices.
• Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures.
• Must be fluent in English.
• Willingness to travel up to 50% internationally as a senior representative to prospective clients, customers, and technical alliance partners.

Nice to have

• Experience with Docker, container ecosystems, or related technologies.
• Background in Development, Agentic AI development, Software Development Lifecycle, and/or Software Supply Chain Security.

Skills & tools

• AWS
• Azure
• GCP
• Docker
• Salesforce
• Outreach
• Sigma
• Opine

Practical notes

Docker does not offer visa sponsorship for this role. Travel up to 50% internationally is required. Benefits include quarterly "Whaleness Days" plus an end-of-year break, home office setup, 16 weeks paid parental leave (after 6 months employment), a $100 USD net/month technology stipend, flexible PTO, training stipend, and equity. Medical benefits, retirement, and holidays vary by country.

About the company

Docker is a software platform that uses operating system-level virtualization to deliver applications in packages called containers. The technology automates the deployment of applications within these lightweight containers. This approach enables software to run consistently across different computing environments. The core software that runs and manages the containers is called Docker Engine. The platform was first released in 2013. It continues to be developed by Docker Inc. The company offers both free and paid tiers for its products. Developers use the platform to separate applications from infrastructure. This separation allows teams to ship code faster. Containers share the host system kernel but isolate the application processes. This design makes them more efficient than traditional virtual machines. The platform supports a wide range of programming languages and frameworks. It integrates with common development tools and continuous integration pipelines. Organizations adopt the technology to standardize environments across development, testing, and production. The company focuses on improving the developer experience. It provides tools for building, sharing, and running container images. The ecosystem includes a public registry for storing and distributing images. Enterprise customers receive advanced security and management features. The platform plays a central role in modern cloud-native application development. It helps teams implement microservices architectures. Docker remains a foundational tool in the containerization landscape.