Principal Solutions Architect

About the role

This role focuses on technical leadership for Docker's most important customers. You will guide clients through their container and AI adoption, acting as a key technical advisor. Your work will bridge product development and customer engagement, ensuring Docker's offerings meet client needs.

Key facts

What you'll do

• Lead technical initiatives for Docker's top-tier customers, accelerating their container and AI integration.
• Collaborate with customer teams and internal Docker groups to understand technical and business objectives.
• Develop and manage engagement plans that incorporate current and future Docker products to achieve client goals.
• Oversee rapid prototyping projects with Docker engineering and customer teams to validate new use cases.
• Create and deliver custom demonstrations and content tailored to specific customer scenarios.
• Provide high-impact enablement and best practices to audiences ranging from developers to C-level executives.
• Act as a thought leader for a specific area, both internally and externally, by creating and delivering content.
• Gather feedback from customer teams and Docker's pre/post-sales teams.
• Coordinate with other architects to prioritize field requests for product and engineering teams.
• Work directly with product and engineering to align features with high-impact customer use cases.
• Serve as an early adopter for new Docker product functionality.
• Contribute to internal and external technical enablement content and review materials.
• Assist the sales enablement team with technical training for new products and services.

Requirements

• Demonstrated experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise settings.
• Strong communication, influence, and stakeholder management abilities.
• Experience managing customer relationships at both technical and business levels.
• Proven ability to present solutions and demonstrations to various audience sizes, in person and virtually.
• Experience collaborating with internal product, engineering, and technical support teams to improve documentation, enablement, and features.
• Background in developing application code and understanding daily developer challenges.
• Capability to solve technical problems and translate customer experiences into actionable feedback for engineering.
• Experience creating collateral to help customers adopt best practices.
• Solid understanding of major cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures.
• Fluent in English.
• Willingness to travel up to 50% domestically and internationally to meet with clients and partners.

Nice to have

• Experience with Docker, container ecosystems, or related technologies.
• Background in development, Agentic AI development, Software Development Lifecycle, or Software Supply Chain Security.

Skills & tools

• AWS
• Azure
• GCP
• Docker Desktop
• Docker Hub
• Docker Scout
• Salesforce
• Outreach
• Sigma
• Opine

Practical notes

Docker does not offer visa sponsorship for this position.

Compensation includes OTE and equity.

Benefits include quarterly "Whaleness Days" and an end-of-year break, home office setup, 16 weeks paid parental leave (after 6 months employment), a $100 USD net/month technology stipend, flexible PTO, and a training stipend.

This is a remote-first role.

About the company

Docker is a software platform that uses operating system-level virtualization to deliver applications in packages called containers. The technology automates the deployment of applications within these lightweight containers. This approach enables software to run consistently across different computing environments. The core software that runs and manages the containers is called Docker Engine. The platform was first released in 2013. It continues to be developed by Docker Inc. The company offers both free and paid tiers for its products. Developers use the platform to separate applications from infrastructure. This separation allows teams to ship code faster. Containers share the host system kernel but isolate the application processes. This design makes them more efficient than traditional virtual machines. The platform supports a wide range of programming languages and frameworks. It integrates with common development tools and continuous integration pipelines. Organizations adopt the technology to standardize environments across development, testing, and production. The company focuses on improving the developer experience. It provides tools for building, sharing, and running container images. The ecosystem includes a public registry for storing and distributing images. Enterprise customers receive advanced security and management features. The platform plays a central role in modern cloud-native application development. It helps teams implement microservices architectures. Docker remains a foundational tool in the containerization landscape.