Value Consultant
Job description
About the role
In this position, you will serve as a critical advisor to clients, helping them bridge the gap between high-level strategic ambitions and operational execution. You will be responsible for demonstrating how the Demandbase platform can generate measurable outcomes and guiding customers toward their stated goals. This role requires translating complex business needs into clear, actionable plans that stakeholders can readily understand and implement. You will own the narrative that connects platform capabilities to concrete business value. The position is situated within the Customer Experience team, where your work will directly influence customer perception of the brand. You will frequently interact with senior stakeholders to uncover challenges and align solutions. Ultimately, you will ensure that clients see a clear return on their investment through structured guidance and insight.
Key facts
What you'll do
- Lead in-depth discussions with senior stakeholders to uncover business challenges, strategic objectives, and current performance indicators.
- Develop tailored strategic plans that explicitly connect Demandbase platform features to specific, measurable customer achievements.
- Create and document success frameworks that link platform usage to tangible business impacts and key performance indicators.
- Analyze existing data to identify pockets of high performance and untapped opportunities for growth or expansion.
- Design and facilitate workshops and training sessions focused on best practices for go-to-market execution and platform adoption.
- Translate intricate technical concepts into clear business recommendations that resonate with executive-level decision-makers.
- Own critical projects with tight timelines, guiding clients through intensive onboarding periods that often span eight to twelve weeks.
- Exhibit strong presentation skills while leading client meetings and confidently addressing questions regarding data interpretation and strategy.
- Apply meticulous attention to detail and a systematic methodology to solve complex problems and validate assumptions.
- Act as an internal subject matter expert, ensuring that all client deliverables align with Demandbase's standards for excellence.
- Collaborate with cross-functional teams to gather context and ensure that solutions are holistic and organizationally sound.
- Continuously refine your consulting approach based on feedback and observed outcomes to improve future engagements.
- Support the identification of expansion opportunities by analyzing account engagement and readiness for deeper platform integration.
- Document methodologies and playbooks that standardize the approach to value realization for the broader client base.
Requirements
- Possess a minimum of 3 years of professional experience in data analysis, marketing operations, or business intelligence, preferably within a B2B or agency environment.
- Demonstrate a proven ability to convert raw data into clear, actionable insights and articulate their significance to executive audiences.
- Hold a solid understanding of B2B go-to-market strategies, with a focus on account-based marketing and the alignment of sales and marketing functions.
- Show proficiency in analyzing both first-party and third-party go-to-market data sets to evaluate performance and derive conclusions.
- SQL knowledge is highly preferred and will significantly enhance your ability to interrogate and validate data.
- Excel at communicating best practice recommendations while simplifying technical details into clear business value.
- Manage important projects with demanding deadlines, maintaining quality while navigating the pressures of 8-12 week onboarding cycles.
- Have direct experience leading client meetings or presentations, addressing complex questions about data, strategy, and execution.
- Exhibit meticulous attention to detail and a systematic, methodical approach to problem-solving and analysis.
- Be comfortable working in a fully remote environment while maintaining strong communication and time management skills.
- Understand the importance of confidentiality and handle sensitive client information with the utmost professionalism.
- Be willing to learn and adapt to Demandbase's specific platform and terminology to provide accurate and effective guidance.
Nice to have
- Prior experience with B2B marketing technology tools such as Demandbase or 6sense.
- Familiarity with full-funnel attribution modeling and how it impacts go-to-market performance.
- The ability to explain complex numerical and statistical concepts to non-technical individuals without losing clarity.
- A preference for candidates located in Central or Eastern time zones to better align with client schedules.
Practical notes
This is a full-time remote role based in the United States. Benefits include options for up to 100% paid Medical and Vision premiums for employees, flexible PTO, paid holidays, and mental health resources. A 401(k) plan is available with pre-tax, after-tax, and Roth options, complemented by disability and life insurance. Demandbase is committed to fostering a diverse, equity-focused, and inclusive workplace. The company encourages candidates to apply even if they do not meet every single qualification listed in the description. Unsolicited submissions from third-party recruiting agencies or staffing firms will not be reviewed.