Manager, Sales Field Enablement, APJ

About the role

In this pivotal role, you will lead the Sales Field Enablement team within the Asia-Pacific and Japan (APJ) region, driving the growth and effectiveness of our Sales and Customer Success teams. As a player-coach, you will report directly to the Director of GTM Enablement & Business Value for APJ and will collaborate closely with regional leadership to align strategies and enhance performance.

Key facts

What you'll do

• Oversee, coach, and nurture a team of Sales Field Enablement Managers to implement impactful training initiatives that enhance sales performance.
• Organize and conduct regular coaching and shadowing sessions to maintain high standards of training quality and team productivity.
• Lead both in-person and virtual onboarding sessions, along with ongoing training programs, to ensure sales personnel are equipped with essential skills and knowledge.
• Partner with the global Sales Field Enablement team to improve field listening practices and incorporate regional insights into the overarching global strategy.
• Collaborate with Strategic Operations to evaluate performance metrics and gather field feedback, identifying key factors that influence regional sales outcomes.
• Deliver customized training sessions and workshops for sales leaders and team members to address specific needs and challenges.
• Act as a strategic consultant to sales leadership, aiding them in achieving their regional targets and objectives.
• Foster a culture of continuous learning and improvement within the sales team, ensuring alignment with best practices and market trends.
• Develop and refine training materials that resonate with the unique challenges faced by the APJ sales teams.
• Monitor and assess the effectiveness of training programs, making adjustments as necessary to optimize results.
• Engage with cross-functional teams to ensure that sales enablement efforts are aligned with product launches and marketing initiatives.
• Stay updated on industry trends and competitive landscape to inform training content and strategies.

Requirements

• A minimum of 4 years of experience in sales enablement, learning and development, or a similar educational role is essential.
• At least 1 year of experience in a managerial position, leading direct reports in a dynamic or uncertain work environment.
• Proven track record of building trust, delivering constructive feedback, and fostering professional development among team members.
• Strong emotional intelligence coupled with excellent listening capabilities to understand and address team needs effectively.
• An agile mindset towards developing and refining training programs, adapting to changing business requirements.
• Willingness to travel up to 25% of the time for training and team engagement purposes.

Nice to have

• Experience working in a fast-paced SaaS or technology-driven organization would be advantageous.
• A background in Sales or Customer Success roles can provide valuable insights into the training needs of the team.
• Familiarity with DevOps practices or cloud technology stacks is a plus.
• Proficiency in using enablement tools such as Gong, Docebo, or MindTickle to enhance training effectiveness.
• Experience in delivering training on sales methodologies like MEDDIC or Command of the Message is desirable.

Skills & tools

• Expertise in developing and executing Sales Enablement strategies.
• Strong leadership and coaching skills to guide team members effectively.
• Proficient in data analysis and field listening to drive informed decision-making.
• Ability to create and develop comprehensive training curricula tailored to the sales team's needs.
• Knowledge of various sales methodologies to enhance training delivery.

Practical notes

• The compensation package includes performance-based incentives, stock equity options (RSUs), and participation in an employee stock purchase plan (ESPP).
• Employees will benefit from opportunities for professional development, product training, career advancement pathways, and access to internal mentorship programs.
• This position requires a hybrid work arrangement, necessitating a presence in the Singapore office while also allowing for remote work flexibility.

META

Company: Datadog

Title: Manager, Sales Field Enablement, APJ

Listed

location: Singapore, Singapore

About the company

Datadog is a monitoring and security platform for cloud applications. Founded by Olivier Pomel and Alexis Lê-Quôc in 2010, Datadog provides infrastructure monitoring, application performance monitoring, log management, and security monitoring. The company went public on NASDAQ in September 2019.