Forward Deployed Strategist

About the role

This position focuses on leading key customer projects from initial discussions through successful implementation. You will collaborate with senior client leaders to identify valuable applications of our technology, define project scope, and ensure successful outcomes with the support of a Forward Deployed Engineer. You own the end-to-end strategic and tactical execution of client initiatives, translating ambiguous business challenges into structured, time-bound delivery plans. You act as the primary architect of value, ensuring that every project aligns with measurable return on investment and operational realities. You will leverage deep analytical skills to deconstruct complex enterprise needs and convert them into actionable technical frameworks. This role requires you to balance high-level executive communication with granular configuration oversight to maintain alignment. You are responsible for safeguarding project viability by continuously monitoring constraints and adapting scope in partnership with sponsors. Ultimately, you will drive the successful adoption of solutions by embedding best practices and fostering client team independence.

Key facts

What you'll do

• Define project scope by conducting discovery sessions with customer executives to translate ambiguous business needs into specific, time-bound deliverables with measurable return on investment.
• Conduct technical assessments and architectural reviews to confirm project feasibility, documenting potential integration challenges and infrastructure limitations in detail.
• Collaborate closely with the Forward Deployed Engineer on technical build-outs, managing the configuration aspects such as workflows, settings, and platform tools that do not require extensive custom coding.
• Drive technical adoption by delivering hands-on training sessions, developing best practice guides, and coaching client teams to achieve self-sufficiency in operating the solution.
• Monitor technical viability throughout the project lifecycle, adjusting scope with sponsors when necessary to address emerging constraints or resource limitations.
• Identify and define opportunities for project expansion by analyzing usage patterns and business outcomes, coordinating closely with the account management team.
• Communicate product limitations, integration issues, and recurring customer feedback to Product and Engineering teams through structured reports and clear use case documentation.
• Create reusable frameworks, checklists, and documentation to enhance the capabilities of the wider Forward Deployed Engineer organization and standardize delivery excellence.
• Cultivate and maintain relationships with executive stakeholders, serving as the primary point of contact from project initiation to completion and beyond.
• Articulate the project vision, roadmap, and success metrics to C-suite executives, building confidence in both the expected results and the reliability of the delivery team.
• Bridge the gap between business objectives and technical execution for both client leadership and the technical team by facilitating alignment workshops and clear briefings.
• Evaluate new tools and methodologies, such as agentic coding patterns, to assess their applicability within enterprise contexts and incorporate them where appropriate.
• Lead the development of proof-of-concept scenarios that demonstrate clear value, evolving them into production-grade implementations with robust operational controls.
• Act as a technical translator for non-technical stakeholders, ensuring that complex concepts related to Large Language Models and agentic workflows are clearly understood.

Requirements

• A minimum of 6 years of experience in roles such as Solutions Architect, Deployment Strategist, technical consultant, or Engagement Manager, with a proven track record of owning project scoping and delivery involving technical teams in AI-focused workflows.
• Sufficient understanding of agentic coding and Large Language Models to engage effectively with senior engineers, including their production behavior, failure points, and the principles of resilient workflows.
• Proficiency with Cursor workflows, integrations, and platform configuration, with the ability to interpret Python and JavaScript/TypeScript to collaborate effectively with Forward Deployed Engineers.
• Experience delivering AI-native workflows beyond the prototype stage, with the ability to distinguish between critical production requirements and desirable features to maintain system integrity.
• The capacity to quickly assess unfamiliar enterprise engineering environments, identify high-impact interventions, and define projects delivering tangible value within compressed timeframes.
• Executive presence to manage relationships with C-suite individuals while maintaining the technical acumen to build trust with engineering leads and technical specialists.
• Demonstrated ability to operate independently with minimal supervision, taking full ownership of complex projects from initiation through closure.
• Strong written and verbal communication skills, with the ability to synthesize technical findings into actionable insights for diverse audiences.
• Willingness to align with and adhere to the operational standards, security practices, and compliance requirements of enterprise engagements.
• Commitment to continuous learning, staying current on emerging techniques in agentic workflows, platform capabilities, and AI tooling.
• Proven capability to manage multiple priorities and deadlines in a fast-paced, dynamic remote environment.
• Readiness to travel internationally when necessary to support key strategic accounts or critical project milestones.

Nice to have

• Prior experience in Financial Services, Insurance, Telecommunications, High-Tech, Healthcare/Life Sciences, or Semiconductor industries, with an understanding of the specific regulatory and operational contexts.
• Familiarity with financial data models, risk management frameworks, or compliance requirements in regulated environments.
• Experience supporting clients in highly regulated industries where documentation and audit trails are critical.
• Background in developing go-to-market strategies or sales support for AI-driven technology solutions.
• Knowledge of cybersecurity frameworks and data privacy regulations relevant to global enterprise deployments.

Practical notes

• Visa sponsorship is not available for this role.
• Travel requirements are not specified, though the role may require international travel to support strategic customer initiatives.
• The application deadline is not specified, and the position will remain open until filled.
• This is a full-time engagement with remote work arrangements, requiring reliable connectivity and self-directed time management.
• The successful candidate must be able to start within a reasonable timeframe as defined by the hiring team.
• All communication regarding the role will be conducted remotely, and interviews will be conducted using virtual collaboration tools.