Strategic Sales Director, West

About the role

This position focuses on generating new business by leading significant sales initiatives with large organizations. You will be responsible for cultivating relationships with senior leaders and closing substantial deals that expand Cresta's presence. In this capacity, you will own the end-to-end sales cycle for marquee clients in the Western United States, acting as the primary executive advocate for Cresta. You will spearhead the identification of strategic opportunities that align with the company's long-term vision and revenue objectives. Furthermore, you will leverage deep market insights to position Cresta as the indispensable partner for organizations modernizing their customer experience. This role requires a leader who can navigate complex corporate landscapes and drive sustainable, high-value growth. Ultimately, you will be accountable for exceeding revenue quotas and establishing a dominant foothold in key enterprise segments.

Key facts

What you'll do

• Proactively develop a robust pipeline of new enterprise opportunities that fuels sustained top-line growth.
• Create and implement intricate strategic account plans designed to uncover latent revenue and amplify customer value over time.
• Orchestrate the management of complex sales processes, navigating multiple stakeholders from initial engagement through to a successful close.
• Function as a trusted advisor to C-suite executives, articulating Cresta's distinct value proposition and demonstrable business impact with precision.
• Collaborate closely with the Customer Success organization to identify expansion revenue opportunities and foster ongoing success within existing client portfolios.
• Liaise with Product, Marketing, and Engineering teams to influence product innovation and guarantee alignment with evolving customer expectations.
• Identify and engage paramount decision-makers within target organizations, cultivating a resilient network of influential contacts.
• Architect and deploy long-term, multi-year account strategies that are meticulously aligned with overarching customer business objectives.
• Exhibit unwavering resilience and consistency in meeting or surpassing aggressive sales quotas within a rapidly scaling startup environment.
• Drive the adoption of Cresta's solutions by overcoming entrenched client challenges and articulating clear pathways to return on investment.

Requirements

• Possess a minimum of 7 years in enterprise SaaS sales, with an unbroken history of acquiring new clients and closing substantial deals.
• Demonstrate direct experience managing intricate sales cycles that involve C-level executives at Fortune 500 corporations.
• Show a proven ability to build credible relationships with senior leadership and exert influence over high-stakes strategic decisions.
• Exhibit a sophisticated grasp of value-based selling methodologies and the construction of business cases that validate customer return on investment.
• Display comfort and adaptability working within an evolving, fast-paced, and resource-constrained startup setting.
• Maintain strong collaboration skills and the capacity to inspire and guide cross-functional teams toward unified strategic goals.
• Acknowledge the necessity of traveling up to 25% or more of the time as dictated by the role's operational demands.
• Commit to adhering strictly to all company policies and ethical standards in every client interaction.
• Understand that consistent performance and quota attainment are critical components of long-term success in this position.

Nice to have

• Prior experience working with AI or conversational intelligence solutions within a sales capacity.

Skills & tools

• Enterprise SaaS Sales
• Account Management
• Value-Based Selling
• Business Case Development
• Relationship Building
• Cross-functional Collaboration

Practical notes

Compensation for this role includes a comprehensive Total On-Target Earnings (OTE) range of $320,000 - $360,000, which is supplemented by equity awards designed to reward long-term commitment and shared success. This compensation package reflects the significant impact and responsibility associated with driving enterprise-level revenue in a high-growth environment. Candidates should expect a rigorous performance review cycle where earnings potential is directly tied to exceeding established targets. The structure is intended to reward not just individual contributions but the successful execution of multi-year strategic initiatives.

Benefits are structured to support the entire individual and their household, recognizing the demands of high-performance roles. The package includes comprehensive medical, dental, and vision coverage to ensure peace of mind. Flexible paid time off allows for necessary rest and personal obligations, while paid parental leave provides critical support during family expansion. A retirement savings plan is available to assist in long-term financial planning, and a remote work setup budget ensures the home environment is optimized for productivity. Additionally, a monthly wellness and communication stipend is provided to support ongoing professional development and personal connectivity.

Travel expectations require up to 25% or more of time as needed to engage with key clients and prospects across designated territories. This travel is essential for building deep, face-to-face relationships and demonstrating commitment to high-value accounts. Visa Sponsorship details are not specified for this position, and candidates should review the specific work authorization requirements applicable to their location.

Application Notes are critical for maintaining the integrity of the hiring process. All applicants must be aware of potential recruiting scams that may attempt to misrepresent the company. Official Cresta communications will originate exclusively from the @cresta.ai domain, and any deviation from this should be treated with suspicion. If there is any doubt regarding the authenticity of a communication or an offer, immediate contact should be made with the recruiting team at recruiting@cresta.ai to verify legitimacy. This step is essential for protecting personal information and ensuring a transparent hiring experience.

About the company

Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience.