Senior Technical Project Manager

About the role

You own the full delivery lifecycle for a banking and payments modernization program acting as both Technical Project Manager and technical Business Analyst. You will plan, track, and manage the end-to-end execution of the engagement while simultaneously conducting requirements elicitation and analysis. You translate ambiguous business problems into clear technical narratives and document how systems should interact with engineering teams. You ensure that scope, risks, and dependencies are actively managed and that stakeholders maintain clear visibility into progress and blockers. You are fluent in modern cloud, API-driven, and event-driven concepts without needing to write code, applying this fluency to understand the architecture of payment systems. You bring structure and discipline to agile ceremonies and maintain the health of the backlog to support continuous delivery. Ultimately, you act as the linchpin that connects business objectives to technical implementation for long-term partnerships.

Key facts

What you'll do

Define and maintain detailed project plans, schedules, and status tracking for the engineering team across the payment modernization initiative.

Manage scope, risks, dependencies, and proactive stakeholder communication to ensure alignment and issue resolution.

Run agile ceremonies including planning, stand-ups, reviews, and retrospectives while continuously maintaining a healthy and actionable backlog.

Report status, blockers, and timelines clearly and consistently to stakeholders and leadership at all levels of the organization.

Coordinate releases and manage cross-team dependencies to ensure smooth integration and deployment of payment solutions.

Elicit, analyze, and document functional and non-functional requirements with precision and thoroughness for complex banking environments.

Translate business needs into technical user stories accompanied by clear acceptance criteria that engineers can implement without ambiguity.

Partner with Tech Leads to define and document system and API interactions, ensuring that technical designs reflect business objectives.

Map and document business processes, system interactions, and payment flows using tools such as sequence diagrams, BPMN, and detailed process maps.

Maintain traceability between requirements, designs, and delivered work to ensure auditability and alignment throughout the project lifecycle.

Demonstrate hands-on proficiency with delivery tooling such as Jira and Confluence, using these platforms to drive transparency and accountability.

Comfortably use AI tools on a daily basis to support requirements drafting, documentation, and analysis while applying sound judgment regarding accuracy and reliability.

Scope and write requirements for AI and agentic features, defining agent behaviors, tool and function boundaries, and human-in-the-loop checkpoints.

Establish acceptance criteria for non-deterministic outputs and ensure that AI implementations align with governance and business needs.

Understand AI governance in financial services, focusing on auditability, explainability, and data handling, and translate these concepts into robust requirements and sign-off processes.

Requirements

Bring 6+ years of combined experience in project management and business analysis, with at least 2 years focused on banking or payments programs.

Show a proven track record of project and delivery management within software teams, demonstrating comfort with Agile/Scrum and/or Kanban methodologies.

Possess a technical business analyst background, enabling you to hold detailed technical conversations with engineers and challenge assumptions effectively.

Show deep expertise in the banking and payments domain, including a strong understanding of payments processing and modernization efforts.

Have familiarity with industry standards such as ISO 20022 and legacy formats like FAIM and Fedwire, which is a major advantage for this role.

Demonstrate conceptual fluency with modern cloud architectures, microservices, APIs, and event-driven systems, even if you do not code.

Apply strong skills in requirements documentation and modeling, including user stories, acceptance criteria, sequence diagrams, and flow diagrams.

Exhibit strong stakeholder management capabilities and excellent written and verbal communication skills in professional settings.

Be hands-on with delivery and collaboration tools such as Jira, Confluence, or equivalent platforms to drive execution and reporting.

Nice to have

Exposure to cloud-based platforms and modern delivery practices that align with current industry trends.

Experience with diagramming and modeling tools such as Lucidchart, draw.io, Miro, or BPMN-specific platforms.

A background in software engineering or quality assurance before transitioning into project management or business analysis.

Agile certifications such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM), or project management certifications like PMP or PRINCE2.

Deeper payments experience in areas such as wire transfers, real-time payments, clearing and settlement, or regulatory and compliance reporting.

Practical notes

This is a hybrid position based in Miami, Florida. Candidates must currently reside in the Miami area.

This is a long-term contract engagement that offers high impact and autonomy within a strategic initiative.

The role provides an opportunity to influence technical strategy, particularly around modern event-driven architectures and AI integrations in a financial services context.