Payment Administrator

About the role

Clutch Technologies Inc.. is seeking a detail-focused professional to join our Sell to Clutch division. You will manage the verification of vehicle and customer documentation while overseeing the accurate processing of payments for our car buying operations. In this capacity, you will serve as a critical checkpoint in our financial workflow, ensuring that all transactional data aligns perfectly with source documentation. The role demands a high level of personal accountability for the integrity of payment cycles and record accuracy. You will act as a liaison between operational teams and finance, translating complex transaction details into clear status updates. Success in this position hinges on your ability to safeguard company assets by preventing errors and identifying discrepancies before they escalate. This is a foundational role that supports the overall financial health and customer satisfaction of the Sell to Clutch division.

Key facts

What you'll do

• Collaborate with the team to verify, edit, and draft transaction documents, ensuring all data points are accurate and current.
• Prepare customer payments with high precision to mitigate financial risk and uphold the company's reputation for reliability.
• Coordinate with the finance department to ensure payment processing remains efficient and adheres to established internal controls.
• Monitor and report on transaction metrics for internal stakeholders to provide visibility into departmental performance.
• Conduct thorough document auditing of vehicle titles, bills of sale, and identification to confirm compliance with regulatory standards.
• Manage multiple priorities simultaneously, balancing auditing tasks, payment preparation, and communication with financial advisors.
• Maintain focus and composure while meeting strict deadlines in a fast-paced environment where accuracy is paramount.
• Exercise strong organizational skills to track payment statuses and interpersonal skills to work effectively with cross-functional teams.
• Utilize time management techniques to prioritize workloads and meet daily processing targets without compromising quality.
• Support the integrity of financial record keeping by maintaining organized files and digital records for audit purposes.
• Perform payment administration duties, including the calculation of change, verification of tender, and reconciliation of cash drawers.
• Contribute to continuous improvement initiatives by providing feedback on workflow inefficiencies and suggesting practical enhancements.

Requirements

• 1-2 years of professional experience in bookkeeping, accounting, or administrative support, demonstrating a foundational understanding of financial processes.
• Ability to manage multiple priorities including auditing, payment preparation, and communication with advisors, ensuring no task is neglected.
• Capacity to maintain focus and composure while meeting strict deadlines, even when faced with high volumes of transactions.
• Strong organizational and interpersonal skills are essential for navigating team dynamics and managing stakeholder expectations.
• Must work 100% on-site at the Mississauga facility to ensure consistent oversight and immediate access to necessary resources.
• Availability for shifts between 8:00AM to 4:00PM or 1:00PM to 9:00PM, including weekends, to accommodate fluctuating business demands.
• A valid driver's license and reliable transportation are required due to the nature of the operational environment.
• Eligibility to obtain any necessary security clearance as determined by company policy and operational needs.
• Must be legally authorized to work in Canada without sponsorship requirements at the time of application.
• Attention to detail must be exceptional, as errors in payment processing can result in significant financial discrepancies.
• Demonstrated ability to follow procedures and adhere to compliance regulations governing financial transactions.

Nice to have

• Previous experience specifically in payment processing, including familiarity with point-of-sale systems and cash handling procedures.

Practical notes

• Compensation includes a competitive salary that reflects experience and proficiency in the role.
• Benefits package includes health and dental coverage to support overall employee well-being.
• Clutch provides accommodations for the interview process upon request via email to talent@clutch.ca, ensuring equal opportunity for all candidates.
• The work schedule is fixed within the specified shift times, and weekend availability is mandatory for operational coverage.
• All hired personnel must complete any necessary onboarding procedures and adhere to company policies regarding confidentiality and data security.
• The position requires physical stamina for standing and repetitive motions associated with document handling and data entry.
• This role operates within the standard business hours of the Mississauga location, and punctuality is critical for shift handovers.
• Candidates should note that the employment is contingent upon successful verification of provided documentation and references.
• The work environment is fast-paced, requiring adaptability and the ability to maintain accuracy under pressure.
• Professional development opportunities may be available for individuals who demonstrate a commitment to excellence and operational excellence.
• The use of company-provided systems and software will be a primary part of the daily workflow, necessitating basic computer literacy.
• Security protocols must be followed rigorously to protect customer and company information at all times.
• This position is integral to the supply chain of vehicle acquisition and sales, impacting the overall liquidity and inventory management of the business.
• Effective communication is vital, as the role requires constant interaction with team members and advisors to resolve payment-related inquiries.
• The successful candidate will be expected to uphold the highest standards of ethics and confidentiality in handling sensitive financial information.
• Regular attendance is required to ensure seamless operations and to maintain accurate records for financial reporting purposes.
• The role may involve interaction with financial institutions to verify payment details and resolve processing issues.
• Candidates must be comfortable working within a structured environment that relies on established protocols and guidelines.
• The ability to learn and utilize specific payment administration tools will be necessary for success in this position.
• This role supports the strategic goals of the Sell to Clutch division by ensuring that capital transactions are executed smoothly and efficiently.