Junior Technical Product Manager, Valuations

About the role

Clear Capital is looking for a highly organized and detail-oriented Junior Technical Product Manager to join the Product team. This role centers on internal enablement and serves as the critical bridge between the engineering group and stakeholders in Operations, Customer Success, and Sales. The successful candidate will handle triaging technical requests, managing production support escalations, and turning complex technical ideas into clear documentation that teams can act on. It is a strong starting point for someone who wants to develop core product management abilities while making a positive impact on the daily efficiency of the company. You will work closely with cross-functional partners to ensure that internal processes run smoothly and that technical information flows clearly between teams.

Key facts

What you'll do

• Serve as the main point of contact between engineering and internal teams such as Operations, Customer Success, and Sales.
• Triage incoming technical requests and determine their priority based on business impact and urgency.
• Own the management of production support escalations from start to resolution.
• Translate complex technical concepts into documentation that is clear, structured, and easy to follow.
• Support the Product team by gathering requirements and organizing them into actionable work items.
• Collaborate with engineering to clarify scope, constraints, and timelines for internal projects.
• Create and maintain knowledge base articles that help Operations and Customer Success teams work independently.
• Identify recurring issues and propose process improvements that reduce friction for internal users.
• Coordinate cross-functional communication to keep all stakeholders informed of progress and changes.
• Assist with release notes and internal documentation for product updates and fixes.
• Monitor internal feedback channels and surface patterns that could inform future product decisions.
• Help onboard new team members by producing clear guides and walkthroughs of internal tools.
• Work with the Valuations product domain to understand user needs and translate them into technical specifications.
• Track and report on the status of ongoing internal projects to leadership and cross-functional partners.

Requirements

• Strong organizational skills and a demonstrated ability to manage multiple tasks at once while meeting deadlines.
• Attention to detail with a track record of producing accurate and thorough work products consistently.
• Excellent written and verbal communication skills for translating between technical and non-technical audiences effectively.
• Ability to work independently and take ownership of tasks without requiring constant supervision or direction.
• Comfort with ambiguity and the willingness to ask clarifying questions when requirements are unclear.
• Experience working with engineering teams or in a technical environment is strongly preferred.
• Familiarity with internal support or operations workflows in a software company is a plus.
• A degree or equivalent practical experience in a relevant field such as computer science or business.
• Demonstrated ability to prioritize competing demands and adapt to changing priorities in a fast-paced setting.
• Willingness to learn new tools and processes quickly while working in a collaborative team environment.

Nice to have

• Prior experience in a product management or project coordination role within a technology company.
• Exposure to valuation or financial technology platforms and related internal tools.
• Familiarity with internal tooling such as ticketing systems, wikis, and knowledge bases.
• Background in customer-facing roles that required explaining technical details to non-technical stakeholders clearly.
• Understanding of internal product operations and how different teams interact with engineering deliverables.

Skills & tools

• Proficiency with documentation platforms and knowledge management systems for maintaining internal resources.
• Experience with ticketing or issue-tracking tools for managing support requests and tracking resolution.
• Ability to create structured documents, process guides, and internal wikis that are easy to navigate.
• Familiarity with basic technical concepts such as APIs, databases, or software deployment workflows.
• Comfort using collaboration tools for cross-team communication and project tracking across departments.
• Understanding of product lifecycle basics and how requirements move from idea to delivery.
• Experience with spreadsheet and data analysis tools for tracking metrics and reporting on project status.

Practical notes

• This is a fully remote position based in the United States with no required office attendance.
• The role reports into the Product team and works closely with engineering leadership on a daily basis.
• Candidates should expect a fast-paced environment with shifting priorities and multiple concurrent projects at any given time.
• This is an entry-level role designed for someone building a foundation in technical product management and internal processes.
• The team values clear communication, proactive problem solving, and a willingness to take initiative on new tasks.