Field Account Executive

About the role

ClassPass is actively seeking a Field Sales Executive to drive expansion of our merchant network. This role focuses on acquiring and onboarding high-potential local businesses within the fitness and wellness sectors. The position is predominantly field-based, requiring significant travel to engage directly with potential partners. This is an opportunity for a motivated individual to build relationships, represent our brand as a trusted advisor, and help define the future of our field sales strategy within a growing and evolving team. You will be responsible for executing a field-first sales methodology that prioritizes in-person engagement and community integration. The role demands a high level of ownership over the entire merchant lifecycle, from initial discovery to final contract execution. You will act as the primary point of contact and brand representative in your assigned geographic territory. Success in this position hinges on your ability to translate business needs into compelling value propositions for diverse stakeholders.

Key facts

What you'll do

• Execute the full scope of responsibilities for the Field Account Executive position at ClassPass as detailed in the official posting.
• Adhere strictly to the guidelines and parameters outlined
• Build and expand a robust network of merchants by proactively identifying and securing high-quality partnerships in the fitness and wellness industries.
• Conduct in-depth discovery sessions with prospective venue leadership to uncover priority goals and operational challenges.
• Design and deliver tailored presentations that clearly articulate the ClassPass value proposition to various venue types and community demographics.
• Map the local competitive landscape and leverage these insights to position ClassPass as the optimal solution for partner growth.
• Utilize advanced organizational and time management skills to optimize your territory schedule and maximize daily route efficiency.
• Translate merchant feedback and performance data into actionable product narratives and strategies for similar target accounts.
• Drive the end-to-end sales cycle from initial contact through negotiation, ensuring agreements are progressed and shipped efficiently.
• Manage the documentation and timelines necessary to move agreements forward and close deals successfully.
• Analyze performance metrics and pipeline health regularly to refine targeting strategies and improve overall sales outcomes.
• Partner closely with success and support teams to ensure seamless onboarding and foster ongoing relationship health with merchants.
• Represent the ClassPass brand as a trusted advisor, demonstrating integrity, professionalism, and a deep commitment to customer satisfaction.
• Contribute to the strategic evolution of ClassPass's field sales approach within a dynamic, high-growth organizational environment.

Requirements

• Hold a valid driver's license and maintain consistent use of personal transportation for all regional travel requirements.
• Demonstrate a proven track record of meeting or exceeding demanding performance targets in previous roles.
• Bring several years of direct experience in sales or business development capacities.
• Communicate clearly and persuasively in professional settings with diverse stakeholders and clientele.
• Exhibit strong organization and time management skills to effectively manage your schedule and allocated territory.
• Possess a practical understanding of marketplace or membership-based business models, which is considered a valuable asset.
• Thrive in a field-based environment that requires significant travel and engagement with local communities.
• Apply a consultative sales approach focused on building long-term relationships rather than transactional interactions.
• Maintain a high level of professionalism and brand representation in all interactions with partners and colleagues.
• Be capable of working independently with minimal supervision while contributing effectively within a team framework.
• Adapt to changing priorities and market conditions while maintaining a solution-oriented mindset.
• Utilize feedback from discovery sessions to tailor proposals and overcome objections effectively.
• Stay current on industry trends and competitor activities to ensure positioning remains relevant and compelling.
• Commit to ethical sales practices and compliance with all company policies and procedures.

Nice to have

• Preferred items are not specified in the source material for this position.

Practical notes

• This role is based in the United States, but specific remote work policies, exact compensation details, and start dates are not provided in the source text.
• All candidates must apply on the official posting to confirm the current duties, pay structure, and location details for the
• The company operates as part of a larger group that includes Mindbody, Booker, and EGYM, offering a diverse ecosystem of fitness and wellness solutions.
• The position involves significant travel, and candidates must have reliable transportation to conduct in-person meetings and represent the brand professionally in various locations.
• Success in this role requires resilience, self-motivation, and the ability to build rapport quickly with potential partners in dynamic environments.
• The role offers the chance to influence the future of a leading platform that connects people with in-person and digital fitness and wellness experiences.
• Applicants should be prepared to demonstrate a history of achieving sales goals and a deep understanding of customer-centric selling.
• The position is designed for individuals who are energized by direct interaction and passionate about fostering meaningful connections between brands and communities.
• Detailed information regarding compensation, benefits, and specific location requirements can only be confirmed through the official application process.
• Candidates are encouraged to submit applications promptly to be considered for this opportunity in a growing and evolving organization.
• The ability to manage multiple priorities and maintain a high level of organization is critical for navigating the demands of this field-based sales role.
• Proficiency in sales and productivity platforms, while not explicitly required, will enhance effectiveness and streamline workflow management.
• The role contributes to the broader mission of reshaping technology to support real-world interactions and community engagement in the wellness space.