Senior Product Manager

About the role

Cira is seeking a highly skilled Senior Product Manager to join our dynamic team in Ottawa, Ontario. In this pivotal role, you will be responsible for driving the product vision and strategy for our innovative digital solutions. You will collaborate closely with cross-functional teams to ensure that our products meet the needs of our customers while aligning with the company's overall objectives. This position offers an exciting opportunity to influence product development from conception to launch, making a significant impact on our growth and success.

Key facts

What you'll do

• Lead the product lifecycle from ideation through development, launch, and ongoing enhancement, ensuring alignment with customer needs and market trends.
• Collaborate with engineering, design, and marketing teams to define product requirements and create a clear roadmap that prioritizes features based on business value and customer feedback.
• Conduct market research and competitive analysis to identify opportunities for new products and enhancements to existing offerings, ensuring our solutions remain at the forefront of the industry.
• Develop and maintain strong relationships with stakeholders, including customers, partners, and internal teams, to gather insights and feedback that inform product decisions.
• Utilize data analytics and user feedback to assess product performance and drive continuous improvement initiatives, ensuring that our products deliver exceptional user experiences.
• Facilitate product demos and presentations to internal teams and external stakeholders, effectively communicating product features and benefits.
• Mentor and guide junior product team members, fostering a culture of collaboration and innovation within the product management team.
• Stay abreast of industry trends and emerging technologies, integrating relevant insights into product strategy and development processes.
• Define and track key performance indicators (KPIs) to measure product success and inform future product iterations.
• Participate in agile ceremonies, including sprint planning and retrospectives, to ensure effective collaboration and delivery of product milestones.
• Collaborate with the marketing team to develop go-to-market strategies and promotional materials that effectively communicate product value propositions.
• Engage with customers through interviews, surveys, and usability testing to gather qualitative insights that inform product enhancements and new features.

Requirements

• Bachelor's degree in Business, Computer Science, or a related field; an MBA is a plus.
• A minimum of 5 years of experience in product management, preferably in the technology or digital services sector.
• Proven track record of successfully launching and managing products throughout their lifecycle.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Experience with agile methodologies and familiarity with tools such as JIRA or Trello.
• Ability to prioritize tasks effectively in a fast-paced environment while managing multiple projects simultaneously.
• Strong problem-solving skills and a customer-centric mindset, with a passion for delivering exceptional user experiences.

Nice to have

• Experience in the domain of internet governance or domain name services is an asset.
• Familiarity with UX/UI design principles and experience working closely with design teams.
• Knowledge of digital marketing strategies and tools.
• Previous experience in a start-up environment or with rapid product development cycles.

Skills & tools

• Proficiency in product management software and tools, including JIRA, Confluence, and Google Analytics.
• Strong understanding of user experience design and usability testing methodologies.
• Familiarity with data analysis tools and techniques to drive product insights.
• Excellent presentation skills, with the ability to convey complex information clearly and effectively.

Practical notes

• This position is based in Ottawa, Ontario, and may require occasional travel for stakeholder meetings or industry events.
• Cira is committed to fostering a diverse and inclusive workplace; we encourage applications from all qualified individuals.
• The successful candidate will be required to undergo a background check as part of the hiring process.
• Please submit your application through our online portal, including a resume and cover letter outlining your relevant experience and motivation for applying.

Join Cira and play a key role in shaping the future of digital solutions in Canada. We look forward to your application!