Director of Technical Sales

About the role

Chromatic is on the lookout for a Director of Technical Sales to spearhead our technical go-to-market strategy and enhance our Technical Sales capabilities as we expand our enterprise operations. In this pivotal role, you will oversee and nurture the Sales and Solutions Engineering teams, working closely with Sales and Customer Success to ensure thorough technical evaluations and sustained client satisfaction.

Key facts

What you'll do

• Develop and implement the technical strategy for enterprise transactions, collaborating with the Sales team to empower your staff to navigate complex sales cycles successfully.
• Recruit, mentor, and train the Sales Engineering team, fostering a high-performance culture that prioritizes customer needs and satisfaction.
• Direct the strategic vision and operational efficiency of the Sales and Solutions Engineering teams, establishing scalable systems, best practices, and performance metrics.
• Play a key role in Chromatic's market entry initiatives by providing insights from customers, technical expertise, and industry trends to inform cross-functional strategies.
• Partner with the Customer Success team to ensure a seamless client journey from the initial technical assessment through to adoption and ongoing growth.
• Collaborate with Product and Engineering teams to integrate customer feedback into the product development lifecycle.
• Define and track essential Sales Engineering metrics to improve team performance, technical assessments, and overall business outcomes.
• Engage with executive leadership to align technical sales strategies with broader business objectives and market demands.
• Facilitate workshops and training sessions to enhance the technical acumen of the Sales team and ensure they are well-equipped to address client inquiries.
• Monitor industry trends and competitor activities to refine and adapt technical sales strategies accordingly.
• Serve as a technical advisor to clients, helping them understand the value proposition of Chromatic's offerings and how they align with their business goals.

Requirements

• At least 8 years of experience in a customer-facing technical role, such as Sales Engineering, Solutions Engineering, or Developer Relations.
• A minimum of 3 years in a leadership position, managing and developing high-performing Sales Engineering or Solutions Engineering teams.
• Proven track record in managing intricate enterprise technical sales processes and influencing purchasing decisions among engineering leaders and executives.
• Experience in establishing and scaling Sales Engineering functions, including developing processes, documentation, and technical initiatives.
• Strong collaborative skills to work effectively with Sales, Product, Engineering, Customer Success, and Marketing teams to meet business objectives.
• Exceptional executive communication and consultative leadership abilities, with a knack for translating complex technical concepts into business value for diverse stakeholders.
• A strategic leader with a data-driven approach, adept at coaching teams, navigating uncertainties, and balancing client needs with organizational goals.

Nice to have

• Experience in fast-paced startup environments, contributing to rapid growth and innovation.
• Background in developer tools, providing insights into the technical needs of developers.
• Familiarity with Storybook and/or Chromatic, enhancing your ability to connect with our product offerings.

Skills & tools

• Sales Engineering
• Solutions Engineering
• Team Leadership
• Go-to-Market Strategy
• Enterprise Sales
• Developer Tools
• Storybook
• Chromatic

Practical notes

• This position is fully remote, allowing for flexibility in your work environment.
• Candidates must reside in the US or Canada to be considered for this role.
• For more information on the benefits and company culture at Chromatic, please visit our careers page.

Join us at Chromatic and be part of a dynamic team that is shaping the future of technical sales in the enterprise sector. Your expertise will not only drive our sales strategy but also contribute to the overall success and satisfaction of our clients. We look forward to your application!

About the company

's mission and want to grow your skills, we'd love to hear from you. Salary Range: 170,000 - 210,000 USD + equity. Learn more about our compensation philosophy here https://www.