Engineering Manager, Deals and Offers

About the role

This role leads the team responsible for member-facing cashback, merchant offers, and the underlying platform architecture. You will manage a group of engineers while maintaining a hands-on presence in the codebase to build and scale these financial products. In this capacity, you will balance strategic planning with deep technical execution to ensure that offers are reliable, performant, and aligned with business goals. You will own the end-to-end lifecycle of feature development, from initial discovery through production deployment and optimization. The position requires a blend of managerial oversight and individual contribution to uphold the highest standards of code quality. You will act as a bridge between product intent and technical feasibility, guiding the team through complex requirements. Ultimately, you will drive the creation of experiences that directly impact member engagement and revenue through data-informed decisions.

Key facts

What you'll do

• Recruit, mentor, and manage a high-performing engineering team while fostering a culture of ownership and accountability.
• Write production code and review pull requests to maintain technical standards and ensure consistency across the codebase.
• Define the technical roadmap for discovery, claim, and redemption features to align with evolving business objectives.
• Collaborate with Product, Design, and Analytics to translate experiments into member value and actionable product insights.
• Oversee backend platform architecture, reliability, and instrumentation to support scalable and resilient services.
• Manage third-party merchant and partner integrations to ensure seamless data flow and compliance requirements.
• Maintain operational health and incident-response protocols to minimize downtime and maximize system stability.
• Contribute to broader engineering initiatives across the organization to drive best practices and innovation.
• Evaluate emerging technologies and tools to enhance the development workflow and product capabilities.
• Lead cross-functional planning sessions to prioritize workstreams and allocate resources effectively.
• Monitor key performance indicators to assess the success of features and inform future iterations.
• Facilitate technical design discussions to solve complex problems with elegant and maintainable solutions.
• Ensure that all engineering activities adhere to security and data privacy standards.
• Support the continuous improvement of engineering processes and documentation.

Requirements

• 2+ years of people management experience including hiring and development to succeed in leading a diverse engineering team.
• Proficiency in hands-on coding and a desire to remain technical to maintain credibility and understand implementation details.
• Experience with AI-assisted development tools like Cursor, Claude Code, or Codex to leverage modern productivity enhancements.
• Background in shipping consumer-facing features and running experiments to validate hypotheses and measure impact.
• Experience with service-oriented architectures and backend platforms at scale to handle growing member demands.
• Strong cross-functional collaboration skills to work effectively with Product, Design, Analytics, and other stakeholders.
• Ability to drive delivery against aggressive schedules while maintaining quality and technical integrity.
• Demonstrated ability to debug complex issues and optimize system performance under pressure.
• Familiarity with financial services regulations and compliance considerations relevant to offers and cashback products.
• Willingness to participate in on-call rotations to address critical production issues as needed.
• Commitment to writing clean, testable code that is maintainable by peers now and in the future.
• Excellent written and verbal communication skills to articulate technical concepts to non-technical audiences.

Nice to have

• Familiarity with Ruby on Rails, React Native, AWS, and distributed systems to accelerate onboarding and delivery.
• Experience managing third-party vendor or partner integrations to streamline collaboration and reduce friction.

Practical notes

• This is an onsite role requiring four days per week in the office to ensure close collaboration and team cohesion.
• Benefits include comprehensive health, financial, and wellbeing coverage to support the whole person.
• Paid time off includes a generous vacation policy and 1% of time off for community service to encourage civic engagement.
• Parental leave offers up to 22 weeks for birthing parents and 12 weeks for non-birthing parents to support growing families.
• Additional perks include annual wellness stipends, family planning reimbursement, and subsidized commuter benefits to improve daily quality of life.
• The compensation range for this role is $199,000 to $275,000, with additional variable compensation through bonus and equity awards.
• Candidates must be authorized to work in the United States without sponsorship for this position.
• The work location for this role is primarily based in San Francisco, California, requiring consistent presence at the designated office location.
• Applicants are encouraged to highlight relevant experience in the application materials, though specific tools and methodologies will be developed on the job.
• The company is an equal opportunity employer and welcomes diversity in all aspects of employment.
• Interviews will involve technical assessments, behavioral interviews, and collaboration exercises to evaluate fit for the role.
• Successful candidates will be required to complete standard onboarding processes, including background checks as required by law.
• This role reports to the Director of Engineering and works closely with the Head of Deals and Offers to align team objectives.
• The team utilizes modern software development practices including agile methodologies, continuous integration, and code reviews.
• Engineers in this role are expected to participate in technical design reviews and architecture discussions.
• The position involves frequent interaction with stakeholders to gather requirements and provide status updates.
• Career growth opportunities are available for individuals who demonstrate leadership, technical excellence, and business acumen.
• The successful candidate will have a proven track record of delivering high-quality software on schedule.
• This role is critical to the continued success of Chime's member-facing financial products and initiatives.