Automotive Quality Associate

CarvanaUSA1w ago

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Job description

About the role

This role is an entry-level position within Carvana's Inspection Centers where you will own the quality of the vehicle inspection process from start to finish. You will be responsible for meticulously examining both the interior and exterior of each vehicle to identify any imperfections or defects with precision and accuracy. In this position, you will operate as a key member of the inspection team, ensuring that every vehicle meets the high standards set before it reaches our customers. You will use your attention to detail to document findings thoroughly and communicate any issues clearly to the appropriate departments. This role is critical in maintaining the integrity of our vehicle offerings and protecting the customer experience. By performing your duties with consistency and care, you directly contribute to the trust customers place in Carvana as a reliable used automotive retailer.

Key facts

Location: USA

What you'll do

Conduct comprehensive examinations of vehicle interiors and exteriors, identifying any defects or imperfections with a practiced eye.
Accurately document every detail of each inspection using established procedures and digital tools to ensure data integrity.
Operate and maintain inspection equipment and tools, ensuring they are ready for safe and effective use at all times.
Physically handle and move vehicles within the inspection center, demonstrating proper techniques to prevent damage.
Utilize safety equipment such as face shields, goggles, non-slip shoes, gloves, and masks to protect yourself and your team.
Work efficiently within a fast-paced, production-driven environment while adapting to changing priorities and workflows.
Assist in the movement of vehicles between departments as needed to facilitate smooth operational flow.
Apply knowledge of vehicle surfaces and materials when performing detailing tasks such as washing, interior cleaning, and exterior buffing.
Take high-quality photographs of vehicles for spinners, ensuring every angle is clear and representative of the vehicle's condition.
Collaborate with coworkers and supervisors to uphold the highest standards of quality and service in every interaction.

Requirements

Must be able to physically operate vehicle equipment and tools, including the capability to lift up to 60 pounds independently without assistance.
Must be at least 18 years of age and possess a valid driver's license, with some positions potentially requiring a Motor Vehicle Records (MVR) check.
Must demonstrate the ability to work effectively in a fast-paced, ever-changing production environment while remaining attentive to detail.
Must be prepared to work sometimes in excessive weather conditions, including both intense heat and cold temperatures while performing outdoor duties.
Must consistently use required safety equipment, which may include but is not limited to face shields, goggles, non-slip footwear, gloves, and protective garments.
Must follow all company policies and procedures related to quality control, safety protocols, and operational standards.
Must be capable of standing or walking for extended periods while performing inspection and movement duties.
Must maintain a professional demeanor and strong communication skills when interacting with team members and supervisors.

Practical notes

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We're hiring for entry-level automotive roles at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. In these entry-level roles, you'll have several positions to choose from: <ul> <li>Detailer: detailing vehicles, including washing, interior cleaning, and exterior buffing</li> <li>Lot Attendant: move vehicles from one department to the next in our Inspection Centers</li> <li>Photobooth Associate: take photos of our vehicles so customers can see our vehicles in our spinners</li> <li>Inspection Associate: inspect the interior and exterior of the vehicles and accurately identify any imperfections/defects</li> </ul> &nbsp; General qualifications and requirements <ul> <li>Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently</li> <li>Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check</li> <li>An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)</li> <li>Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment</li> </ul> &nbsp; At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers (<a href="https://www.carvana.com/careers/dept/inspection-centers">click here</a> to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company. <hr> Other perks of the Job <ul> <li>100% company-paid healthcare premiums</li> <li>Generous paid-time off and your birthday is a holiday! </li> <li>ASE and tool reimbursement programs</li> <li>Tuition reimbursement and student loan repayment</li> </ul> &nbsp; Schedule:&nbsp; We do everything we can to deliver an exceptional customer experience, and that includes delivering great vehicles when expected. If we're in a pinch, mandatory overtime is one way in which we can follow-through on this commitment to our customers.&nbsp;We're looking for team players who are all in on our mission and are able to work mandatory overtime based on our business needs.&nbsp; <hr> How To Get Started -&nbsp;join the Carvana team by applying on this page! <hr> We also have a variety of other automotive roles available in one of our many locations across the country - take a look at our&nbsp;<a href="https://www.carvana.com/careers/dept/inspection-centers">Careers site</a> to apply for one of the following roles: <ul> <li>Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles</li> <li>Auto Technician/Mechanic roles:&nbsp;Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles</li> <li>Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles</li> </ul> <hr> About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condit