Operational Excellence Engineer

About the role

You will own the end-to-end execution of operational excellence initiatives that drive sustainable growth for Canopy Ad. This role requires you to diagnose complex business problems and design data-backed process improvements. You will partner with cross-functional stakeholders to implement scalable solutions that enhance efficiency and reduce risk. Your work will establish new standards for performance measurement and continuous improvement across the organization. You will translate strategic objectives into actionable plans that teams can execute with clarity. The position demands a curious mindset comfortable with ambiguity and rapid change. You will be responsible for documenting lessons learned and sharing best practices.

Key facts

What you'll do

• Analyze current workflows to identify bottlenecks and operational risks for Canopy Ad.
• Develop detailed process maps that clarify roles, handoffs, and decision points.
• Design metrics frameworks to track the impact of efficiency initiatives over time.
• Lead cross-functional projects that align with the strategic priorities of Canopy Ad.
• Partner with leadership to define target operating models for future state design.
• Build business cases that justify investments in tools, training, or technology.
• Facilitate workshops with stakeholders to gather requirements and validate solutions.
• Create standard operating procedures that ensure consistency and compliance.
• Monitor key performance indicators and report insights to executive stakeholders.
• Conduct root cause analysis using structured problem-solving methodologies.
• Implement control mechanisms to sustain improvements across operational workflows.
• Collaborate with external partners to benchmark industry best practices.
• Translate high-level strategy into specific tasks for day-to-day execution.
• Support change management efforts to drive adoption of new processes.

Requirements

You must hold a bachelor's degree or equivalent practical experience. You need at least three years of experience in operations or process improvement roles. You must be able to relocate to or work onsite in Ontario, California. You must be eligible for full-time employment in the United States. You must pass standard background and reference checks as part of the hiring process. You must have the legal right to work in the United States without sponsorship. You must commit to the full duration of the engagement as outlined in the offer. You must comply with all company policies, including those related to confidentiality and data security.

Nice to have

Experience in the advertising or media sector is preferred for this role. Familiarity with digital advertising platforms and sales workflows is a distinct advantage. Knowledge of Lean or Six Sigma methodologies is considered a plus. Experience with project management software such as Asana or Jira is desirable. Understanding of financial metrics and budget management supports effective decision-making.

Practical notes

This listing for names Ontario, California. Employment is full-time and contingent on successful completion of verification checks. The start date will be determined in coordination with the hiring team. Travel is not expected for this role unless specified during the interview process. Visa sponsorship is not available for this position. This role is critical to ensuring that Canopy Ad operates with precision, predictability, and scalability. You will be expected to manage multiple priorities while maintaining a high standard of deliverables. The ideal candidate is comfortable working in a fast-paced environment with evolving requirements. You will need to communicate complex ideas clearly to both technical and non-technical audiences. Success in this position depends on your ability to build trust and influence without direct authority. You will be measured by the impact of your improvements on cost, quality, and speed. This position offers the opportunity to shape the operational foundation of a growing organization. Your contributions will directly affect the client experience and internal team effectiveness. By focusing on discipline and continuous learning, you will help create a more resilient operation. This posting is intended to reflect the current needs of Canopy Ad as defined in the source material. Apply Ensure your profile aligns with the requirements before proceeding. Confirm your eligibility and readiness before moving forward in the application flow.