Engineering Leader - Infrastructure & Platform

About the role

Candid Health is seeking an experienced Engineering Leader to support and enable our core Platform and Infrastructure teams in planning, executing, and delivering the Candid platform to our healthcare provider customers who rely on it for mission-critical financial and operational workflows. This role reports directly to our Head of Engineering, Jason Rosenfeld, and works closely with our Founders and Leadership team. The hire will own Candid's scalability, reliability, application performance, data pipelines, developer experience, load testing, and AI tooling strategy. You will guide and collaborate with skilled engineers and tech leads, fostering their growth and ensuring they contribute effectively to the organization. This position involves deeply cross-functional teamwork with company leadership, sales, product, security, data privacy, and compliance teams. You will manage at least 3 distinct teams including Production Infrastructure, Developer Infrastructure, and Data Engineering. Success in this role requires a commitment to upholding best-in-class quality, durability, and performance standards for the Candid platform.

Key facts

What you'll do

Act as a steward of results and deliver outcomes by leveraging an expansive breadth of ownership for the priorities of both our teams and customers. You will have critical influence on balancing competing needs and managing tradeoffs across infrastructure and platform initiatives.

Oversee and lead implementation of the technical vision by supporting your team in scoping projects and reviewing plans to achieve collective goals. You will become familiar with our codebase and drive best practices for design, delivery and collaboration across multiple organizations.

Manage technical teams by leading one or more efficient, successful, and motivated teams while experimenting with and implementing the team systems that drive desired outcomes. You will collaborate with product, leadership, and others within engineering to build Candid's flagship products and influence direction for technical leads and individual contributors.

Mentor and grow people by investing in Candid's growth through the development of the people we hire. In this role you will help define pathways to grow for your team in both formal performance management and organic opportunities to take on more scope.

Define technical strategy by partnering with company and product leadership to understand and contribute to critical product components and company strategy. You will design the systems, architecture, and processes required to meet short-term and long-term objectives.

Own engineering practices responsible for building and maintaining critical services and features that form the foundation of our platform.

Lead teams in planning, prioritization, tracking, and delivery of impactful results to ensure alignment with business and product goals.

Support teams in achieving and preserving a high level of technical quality, reliability, and developer satisfaction through established processes and standards.

Influence partners and peers to identify obstacles to delivery and improve our products while eliminating friction and redundancies across workflows.

Make data driven decisions on your sphere of ownership to continually improve reliability, performance, scale, and reduce operational load for the platform.

Dive deep into software architecture, leveraging domain knowledge to achieve business objectives and solve complex problems for healthcare providers.

Recruit exceptional engineers and managers in collaboration with Candid's talent acquisition team to build high-performing groups.

Mentor and coach your direct reports and those around you, working with your peers to create healthy and well-executing teams that grow with equal velocity to the business.

Requirements

B.S. or B.A in Computer Science, Computer Engineering, Math or other similar degree is required for this role.

6+ years of experience in a Software Engineering Leadership position, as a Senior Manager, or Manager of Managers is mandatory.

Prior experience managing and developing Engineering Managers is an explicit requirement for success in this position.

Track record of successfully leading people and teams to build scalable and reliable distributed systems is essential, including teams focused on Data and Infrastructure engineering.

Demonstrated excellence in communication, influencing, and cross-functional collaboration is required to work effectively with leadership, product, and security teams.

Strong foundational knowledge of cloud infrastructure, distributed systems, and software architecture is required to fulfill the responsibilities of this role.

Experience with data pipelines, streaming, and pub/sub systems is required due to the importance of data engineering in this position.

Ability to make data driven decisions and balance competing priorities while managing tradeoffs is required to meet objectives for reliability, performance, and scale.