Sales Development Representative

About the role

Canary Technologies is a leader in modern software for the hospitality industry, driven by a hospitality-specific AI platform. Our mission is to empower hotels to work smarter and deliver exceptional guest experiences. Trusted by over 20,000 hoteliers across 100 countries, we serve major brands including Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western. Our recognition as a 2024 Deloitte Technology Fast 500™ company, a Fast Company Most Innovative Company, and a HotelTechReport Best Place to Work underscores our industry impact. Backed by top Silicon Valley investors such as Y Combinator, F-Prime, Brighton Park Capital, and Insight Partners, we are shaping the future of hospitality. Join our team to contribute to this transformation. This role is specifically tailored for a driven individual based in Thailand who is ready to take ownership of critical growth initiatives in the region. You will be the primary point of contact for identifying and engaging with high-value hotel prospects, ensuring that every interaction reflects the premium standards of our brand. Your daily efforts will directly influence the expansion of our customer base and the successful adoption of our AI platform across the hospitality sector in Thailand. You will act as a strategic partner to hotel decision-makers, guiding them through the early stages of their digital transformation journey with confidence and clarity.

Key facts

What you'll do

• Identify and qualify new hotel and hospitality opportunities across Thailand using data-driven insights and market intelligence.
• Initiate and manage high-level conversations with hotel executives and decision-makers to uncover strategic growth challenges.
• Develop and execute tailored outreach sequences that effectively introduce the value of Canary's AI platform to specific organizational needs.
• Map and influence buying committees within mid-sized and large hotel groups to ensure alignment with stakeholder priorities.
• Coordinate and support virtual or in-person product demonstrations to highlight technical capabilities and ROI for sales teams.
• Maintain immaculate records of all prospect interactions, ensuring strict adherence to CRM protocols and pipeline hygiene.
• Analyze competitive positioning and market signals to refine messaging and improve conversion strategies continuously.
• Prepare clear, data-backed performance summaries that communicate pipeline health, forecast accuracy, and risk factors to leadership.
• Collaborate closely with design and product teams to ensure messaging aligns with real-world hotel workflows and operational realities.
• Share actionable call insights and feedback with product and marketing teams to drive ongoing solution improvement and relevance.

Requirements

• Bring a minimum of three years of proven B2B sales experience, ideally within hospitality, technology, or adjacent sectors.
• Demonstrate fluency in both Thai and English to navigate complex conversations and build trust with diverse hotel teams.
• Exhibit comfort with CRM data entry, weekly forecast updates, and meticulous management of sales metrics.
• Show a genuine interest in hotel operations, distribution strategies, and the broader guest experience ecosystem.
• Possess strong time management skills to balance multiple priorities and maintain consistent productivity in a fast-paced environment.
• Display resilience and adaptability when navigating objections and evolving market conditions in the hospitality sector.
• Commit to following standardized sales methodologies to ensure predictability and scalability in the sales process.
• Maintain professional communication standards that represent Canary Technologies with integrity and excellence at all times.

Practical notes

Ensure that all information you provide matches the details listed on the official source to maintain accuracy and transparency for prospective candidates. This position offers a unique opportunity to contribute to a high-growth environment while playing a pivotal role in modernizing the hospitality industry through cutting-edge technology. By aligning your experience with the needs of our hotel partners in Thailand, you will help shape the future of guest engagement and operational efficiency. The successful candidate will not only meet but exceed expectations by driving qualified opportunities and fostering strong relationships with key stakeholders. This role is ideal for individuals who are proactive, detail-oriented, and passionate about leveraging technology to solve real-world business problems. Apply today to take the next step in your sales career and join a team that is recognized for innovation, collaboration, and excellence in the global hospitality technology landscape.