Business Operations Associate

About the role

Cambio is a climate technology company building a software platform that targets the decarbonization of commercial real estate portfolios using machine learning methodologies. The company is seeking a Business Operations Associate to manage essential operational, financial, and strategic initiatives as the organization scales its market presence. In this capacity, the hire will serve as a key partner to leadership by owning complex analytical projects and ensuring cross-functional alignment. The role requires a high level of ownership over financial accuracy, process integrity, and data-driven decision support. You will be responsible for driving operational efficiency while maintaining strict oversight of critical business functions. This position is integral to supporting the company's growth trajectory and compliance objectives. The associate will work closely with engineering, product, and go-to-market teams to solve multifaceted business challenges.

Key facts

What you'll do

• Construct detailed financial models and provide proactive support for annual budgeting cycles while monitoring key performance indicators for executive leadership.
• Oversee the full accounts receivable and payable lifecycle, including diligent collections efforts, meticulous vendor invoice approvals, and precise commission calculations.
• Ensure rigorous maintenance of HubSpot data hygiene while driving revenue operations excellence through the strategic management of dashboard metrics and reporting structures.
• Supervise end-to-end vendor procurement processes, manage critical contract administration, and handle insurance renewals alongside IT provisioning requirements.
• Lead coordination of compliance initiatives specifically focused on achieving SOC 2 and ISO 27001 certification milestones with cross-functional stakeholders.
• Execute comprehensive people operations functions, including managing performance review cycles, administering engagement surveys, and orchestrating structured new hire onboarding programs.
• Facilitate complex cross-functional projects designed to identify and implement improvements in operational workflows across engineering, product, and go-to-market teams.
• Drive process optimization initiatives that enhance efficiency in financial reporting, vendor management, and operational workflows.
• Analyze operational data to identify trends, risks, and opportunities for improvement, translating findings into actionable recommendations for leadership.
• Serve as a primary point of contact for internal stakeholders seeking guidance on operational procedures and financial policies.
• Develop and maintain standard operating procedures to ensure consistency and scalability as the business grows.
• Support the execution of strategic initiatives that align with the company's long-term climate technology objectives and growth targets.
• Monitor regulatory and industry developments to ensure ongoing compliance and to identify potential impacts on business operations.
• Contribute to the development of a high-performance culture by promoting collaboration, transparency, and accountability across all teams.

Requirements

• Possess 2 to 4 years of cumulative professional experience specifically within management consulting, Big 4 advisory, or an operations role at a high-growth startup environment.
• Demonstrate the proven ability to create complex analytical models and construct structured frameworks independently from initial concept to final implementation.
• Show a documented track record of managing end-to-end business processes and successfully closing operational loops with minimal direct supervision.
• Hold current authorization to work within the United States without requiring sponsorship at the time of application.
• Exhibit the capability to work from the company's New York City or San Francisco office locations for a minimum of two days per week in an in-person capacity.
• Maintain a high level of professionalism and discretion when handling sensitive financial and operational information.
• Communicate effectively with stakeholders at all levels, translating complex operational data into clear and concise narratives.
• Thrive in a fast-paced, dynamic startup environment while maintaining meticulous attention to detail and organizational accuracy.
• Approach problem-solving with a structured mindset, utilizing data and logical reasoning to evaluate options and implement solutions.
• Collaborate proactively with team members across diverse functions to achieve shared operational and strategic goals.

Nice to have

• Demonstrate proficiency in SQL or possess a strong desire to learn the language to actively support data infrastructure initiatives and reporting needs.

Practical notes

This position is structured as a hybrid role, requiring employees to work from the office for two designated days per week to ensure effective collaboration and team cohesion. All applicants must provide valid work authorization confirming eligibility for employment in the United States. The compensation range reflects the base salary for this role and is determined by factors such as candidate experience and location. The company is an equal opportunity employer and welcomes applications from diverse candidates.