Business Development Representative Intern

About the role

This internship provides a structured pathway to develop commercial skills within a leading customer engagement platform. You will integrate into a collaborative team environment focused on identifying new business opportunities and assisting potential clients in transforming their marketing strategies. The role emphasizes the cultivation of proactive habits and a deep understanding of the sales cycle within a technology context. You will be expected to operate with a high degree of ownership over your daily activities and pipeline management. Success in this position requires a commitment to learning the intricacies of the customer engagement industry and the specific solutions offered by Braze. You will be supported in building data-driven approaches to prospecting and communication. This position is designed to bridge academic learning with real-world commercial execution.

Key facts

What you'll do

• Conduct an in-depth study of the customer engagement market and analyze the specific value proposition of Braze against competitors.
• Perform detailed research to identify and qualify target accounts that align with Ideal Customer Profile criteria.
• Execute structured email and phone-based outreach campaigns to build awareness and generate interest.
• Initiate and lead conversations with C-suite level prospects to understand their strategic challenges.
• Manage the qualification of early-stage sales opportunities using established methodologies to assess fit and intent.
• Partner with colleagues in cross-functional projects involving Sales, Marketing, and Partnerships to align on go-to-market strategies.
• Contribute actively to team sales targets while tracking performance metrics and adjusting tactics accordingly.
• Engage in professional mentorship sessions to receive feedback and refine sales techniques and communication styles.
• Utilize sales tools and technology to document interactions and maintain accurate records of pipeline activity.
• Support the creation of materials that help articulate the benefits of the customer engagement platform to stakeholders.

Requirements

• Currently pursuing a Bachelors or Masters degree in a field related to MarTech, Sales, or Global Business, or possess a strong motivation to work in the customer engagement industry.
• Demonstrate strong research capabilities and apply creative problem-solving skills to overcome obstacles in prospecting.
• Communicate effectively and precisely in both written and verbal formats to ensure clarity and professionalism.
• Exhibit high levels of intellectual curiosity, self-awareness, and coachability to absorb feedback and improve rapidly.
• Maintain an adaptable, action-oriented, and tenacious mindset when facing rejection or complex sales scenarios.
• Show intrinsic motivation to succeed in a fast-paced environment with shifting priorities and targets.
• Possess a strong work ethic and the discipline required to manage time efficiently across multiple tasks.
• Be comfortable working within a structured sales framework while taking initiative to improve processes.

Skills & tools

• Mastery of email and phone outreach techniques to engage prospects at scale.
• Application of sales qualification methodologies to determine opportunity readiness.
• Expertise in research and account identification to prioritize high-value targets.
• Proficiency in cross-functional collaboration to ensure alignment with organizational goals.
• Familiarity with customer engagement platforms and martech tools is advantageous but not mandatory.
• Ability to interpret data and translate insights into actionable sales strategies.
• Comfort with using AI-assisted tools for application screening and administrative support during the recruitment journey.

Practical notes

• This is a hybrid role requiring a minimum of 3 days per week in the London office to foster team integration and collaboration.
• High-performing interns may be eligible for personalized development plans and potential advancement to full-time roles upon successful completion of the internship.
• Compensation includes competitive pay and potential equity components as outlined in the offer documentation.
• Benefits encompass flexible paid time off, comprehensive health plans, family services, and a yearly learning stipend to support professional growth.
• Candidates should be aware that the recruitment process utilizes AI-assisted tools for application screening and administrative support.
• Applicants who have concerns regarding this process may request manual review or opt out of AI-assisted screening by contacting talentdata.privacy@braze.com to discuss alternative arrangements.
• The role is time-bound within a maximum duration of one year, requiring consistent performance and dedication.
• The London office location implies a commitment to in-person collaboration on specific days as scheduled by the team lead.