UX/Product Researcher
Job description
About the role
Research operations strengthen when teams identify gaps and refine tools, workflows, and documentation. This position is responsible for owning the end-to-end execution of research initiatives that directly support marketing and product strategy. The hire will synthesize complex user behaviors into clear, actionable insights that remove ambiguity for cross-functional stakeholders. They will act as a catalyst for team capability by coaching and mentoring partners on research methods and thinking. Pragmatism amid uncertainty will be required to ensure progress on deliverables despite competing priorities and evolving scopes. This role demands ownership of the full research lifecycle, from planning and execution to synthesis and influence. The successful candidate will define what success looks like in the first six months by closing identified research gaps. They will ensure that research outcomes directly shape product and marketing choices to drive measurable impact.
Key facts
Location: US and Europe
Engagement: contract
Years: 6+
Degree field: What you'll do
Plan and execute end-to-end research projects that investigate user needs, behaviors, and motivations within B2C and marketplace contexts.
Synthesize complex qualitative and quantitative data into clear, compelling narratives and distilled insights that guide strategic marketing and product decisions.
Identify gaps in existing research operations, tools, and workflows, and design solutions to refine documentation and team processes.
Coach and mentor cross-functional partners to elevate the team's overall research capability and foster a culture of evidence-based decision-making.
Communicate findings to stakeholders with zero ambiguity, ensuring that insights are actionable and directly influence key product and marketing choices.
Own the full research lifecycle, demonstrating readiness for full responsibility from initial planning through execution, analysis, and follow-up.
Adapt to evolving scopes and ambiguous problem spaces, navigating constraints to ensure progress in fast-paced, dynamic environments.
Champion pragmatism by delivering feasible research outcomes that balance ideal methodologies with urgent business needs.
Utilize insights to support marketing campaigns, content creation, and channel strategies that drive awareness and demand for the product.
Evaluate the success of research initiatives by analyzing their impact on stakeholder decisions and downstream product or marketing actions.
Maintain and improve research standards by updating documentation and sharing best practices across the team.
Act as the user advocate within the marketing organization, ensuring that user voices are central to high-stakes decisions.
Identify opportunities to experiment with new research methods or tools that can improve team efficiency and outcome quality.
Build trusted relationships with stakeholders by demonstrating credibility, reliability, and deep expertise in UX and product research.
Requirements
Six or more years of experience in UX or product research are necessary, with preference for B2C or marketplace contexts that define the preferred experience scope.
The role requires a bachelor's degree, and the specific field must be confirmed Clear and unambiguous communication of insights is mandatory, as decision-making relies entirely on the ability to influence stakeholders through research outcomes.
Candidates must demonstrate the ability to elevate team research capability through coaching or mentoring cross-functional partners effectively.
Pragmatism amid uncertainty and competing priorities is essential to ensure progress and delivery in fast-paced environments.
Ownership of end-to-end research processes is required, signaling readiness for full responsibility from planning to execution without constant supervision.
Adaptation to evolving scopes and ambiguous problem spaces is required for success in this dynamic and changing landscape.
A strong history of producing measurable research impact that directly informs marketing strategy and product direction is necessary.
Professional experience must align with the specified years in the requirement, ensuring a deep practical understanding of research methodologies.
The ability to work fully remote across US and European time zones is a non-negotiable requirement for this position.
An understanding of marketing contexts, including campaigns, funnels, and channel performance, is required to align research with business objectives.
Compliance with the application instructions, including degree field verification on the official page, is mandatory for consideration.
Practical notes
The role requires a bachelor's degree, and the specific field must be confirmed Typical interview steps
Marketing interviews often include a portfolio review, a campaign exercise, and analytics questions. Candidates may be asked to plan a launch, write a brief, or improve a funnel. Some loops include a presentation. Results from past campaigns carry the most weight. Interviewers ask about specific campaigns you ran and what the numbers said. Preparing a short case of one campaign with its results is strong preparation.
Good to know
Questions to ask
Good questions to ask the employer in the interview: what does success look like in the first six months, how is the team structured, what is the current biggest challenge, and how are decisions made. Asking about growth paths and the review process is also well received. Employers expect questions, and good ones show preparation.
Career growth
Marketing careers move from associate to manager, director, and VP levels. Specializations include growth, brand, product marketing, and content. Generalists often start, then specialize as they advance. Measured impact on pipeline and revenue drives progression. Marketing careers reward measurable results and adaptability. Channel experience plus business sense usually beats a general resume.
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