Principal Solutions Consultant

About the role

This role defines a consultative position dedicated to translating complex business needs into precise technical narratives for email and AI solutions. You will guide enterprise prospects through intricate evaluation processes, converting data and workflow requirements into trusted strategic guidance. Success in this position requires adapting to evolving priorities while clearly articulating how Attentive's capabilities address executive priorities. Your inquisitive approach will reshape how potential customers understand retention marketing, and your composed expertise ensures deals progress with clarity and purpose.

The position is based in the United States and operates as a full-time, exempt role. Salary is variable by region and detailed in the compensation section below. You will engage directly with C-level and executive stakeholders, influencing purchasing decisions for large-scale implementations. This position is integral to bridging the gap between technical possibility and client vision, ensuring solutions are both robust and actionable.

Compensation and Engagement Details

The target base salary for this full-time position ranges from $155,000 to $190,000 annually. Compensation includes additional commission targets and equity components, forming a comprehensive total rewards package. These figures represent base financial parameters before variables like location-specific adjustments. Attentive provides a benefits structure that includes wellness programs and equity opportunities, designed to support long-term career development. Specifics regarding total earnings potential are best reviewed on the official application materials.

Primary Responsibilities

You will architect intake procedures that uncover critical business objectives and map them directly to the capabilities of Attentive's platform. This involves questioning stakeholders to reveal underlying challenges and opportunities within their customer engagement strategies. A core duty involves leading architecture reviews where SMS, RCS, email, and push notifications are evaluated for cohesion within a single journey. You must justify how each channel contributes to a unified and effective plan.

Creating highly tailored demonstrations forms another key function. You will construct real-time scenarios that exhibit personalization logic and behavior-driven outcomes for specific use cases. Collaboration with product and engineering teams is constant, turning insights from discovery sessions into clear requirements and defined product themes. You will also manage the implementation handoff, ensuring the transition from contract signing to deployment remains coherent and free of disruptions.

Building partner narratives is essential for extending the reach of joint solutions. You will align messaging with ecosystem allies so that combined offerings are presented clearly to target buyers. Post-launch reviews fall within scope, requiring you to analyze performance metrics and identify factors that drive success. This analysis directly feeds into product evolution. You will also own the creation of thought leadership content that highlights retention marketing outcomes for enterprise decision-makers.

Required Qualifications

Candidates must possess five or more years of professional experience in technical sales roles. At least three of those years should be spent in positions specifically focused on ESPs or retention marketing platforms. A strong grasp of technical infrastructure is mandatory, including proficiency with APIs and SFTP. You must be fluent in programming languages such as JavaScript or Python.

The ability to communicate intricate concepts to both technical and non-technical audiences is critical. You will interact with executives and practitioners across numerous industries and geographic regions. Comfort with tools like Looker, Salesforce, Jira, and RFP software is expected. A demonstrated history of curiosity and innovation within fast-paced environments defines the ideal candidate.

Preferred Qualifications

Experience working with globally recognized brands is highly valued. Familiarity with enterprise buying committees, especially within regulated sectors, provides a distinct advantage. Candidates who have navigated complex compliance and security evaluations in prior roles will find this experience beneficial. A track record of managing long-cycle, high-stakes B2B sales engagements is relevant.

Tools and Skills

Core competency with the Attentive platform is essential. You will frequently reference capabilities related to SMS, RCS, email, and push notifications. Data analysis using Looker forms part of the evaluation process. Salesforce and Jira are standard tools for pipeline and project management. RFP platforms are used extensively when responding to enterprise security and procurement inquiries.

Important Notes

Details regarding specific requirements and daily activities should be verified on the official application page. Information on the company's equal opportunity policies and accommodation procedures is available there. Ensure all application materials reflect current and accurate representations of your experience. The job description serves as a guide and may be updated as organizational needs evolve.