Principal Product Manager, LOB

About the role

You will own the definition and execution of the product vision that extends Assured's claims platform into multiple Property & Casualty Lines of Business. In this role, you will operate with high ownership in ambiguous spaces, clearly communicating assumptions and tradeoffs while aligning early and often with internal partners. You will balance the urgency of delivering near-term momentum with the discipline required to preserve long-term platform integrity. You will shape how the claims platform evolves into a multi-LOB foundation for the business, ensuring that strategic decisions are grounded in both data and empathy. You will simplify complexity for stakeholders, making them feel heard and empowered throughout the journey. You will partner deeply with customers and claims leaders to ensure that the solutions built reflect real operational needs and regulatory realities. Ultimately, you will act as the strategic glue between engineering, design, sales, and implementation to deliver cohesive, scalable outcomes.

Key facts

What you'll do

• 🧭 Define the product vision and roadmap for extending Assured's claims platform across multiple P&C Lines of Business, operating with high ownership in ambiguous spaces.
• 🤝 Partner deeply with customers, claims leaders, sales, and implementation teams to understand nuanced workflows, regulatory requirements, and operational differences across lines of business.
• ⚙️ Collaborate closely with engineering and design to evolve reusable platform capabilities, balancing speed with strategy to avoid long-term rework or fragmentation.
• 📊 Leverage analytics, customer insights, and operational metrics to define hypotheses, measure impact, and guide prioritization even when data is imperfect.
• 🔄 Lead complex decisions around standardization versus specialization across lines of business, distinguishing between reversible and irreversible choices.
• 🧩 Break down intricate regulatory and workflow requirements into clear product specifications that engineering can execute against with confidence.
• 🗣️ Communicate assumptions and tradeoffs transparently, bringing diverse stakeholders along through clarity and empathy.
• 💡 Identify opportunities to modernize claims processing by replacing manual, inefficient processes with scalable digital solutions.
• 📈 Own key business outcomes for your product lines, using data to drive iterative improvements and demonstrate tangible value.
• 🤖 Partner closely with engineering on system design and platform scalability without needing to write code yourself.
• 🌐 Apply experience in complex regulated domains to ensure solutions meet compliance and operational standards.
• 🔍 Continuously validate product hypotheses with customers and stakeholders, adjusting course quickly as new information emerges.
• 🧠 Act as a self-starter who identifies problems and opportunities without waiting for direction, maintaining momentum through ambiguity.
• 🛠️ Help build and refine the claims platform into a strategic asset that supports multiple Lines of Business over the long term.

Requirements

• 🎯 Extensive experience owning large, complex product areas with meaningful business impact, ideally platforms serving multiple customer segments or workflows.
• 🧠 A proven self-starter who identifies problems and opportunities without waiting for direction, balances autonomy with alignment, and keeps momentum high through ambiguity.
• 📈 Strong data fluency paired with practical judgment - you anchor decisions in measurable outcomes while staying flexible as new insights emerge.
• 💬 You simplify complexity, communicate assumptions transparently, and bring others along through clarity and empathy.
• ❤️ You care deeply about building reliable, intuitive products for users operating in high-stakes, regulated environments.
• 🤖 Comfortable partnering closely with engineering on system design, platform tradeoffs, and scalability - without needing to be the one writing code.
• 🌐 Experience in complex regulated domains is highly valued.
• 🧱 You understand the difference between reversible and irreversible decisions, applying sound judgment under pressure.

Practical notes

• Remote role available in the United States.
• Full-time engagement.
• Candidates must be authorized to work in the United States without sponsorship now or in the future.
• Relocation or visa sponsorship is not available for this role.
• All interviews and hiring discussions will be conducted through verified company channels.
• If you are unsure whether a message is legitimate, please contact recruiting-ops@assured.claims before sharing any personal information.

We are an equal opportunity employer and value diversity at our company.