Solution Engineer/Sales

About the role

Amber Group is seeking a dynamic Solution Engineer/Sales professional to join our team in Hong Kong. This position is integral to our mission of delivering innovative financial solutions in the digital asset space. As a Solution Engineer/Sales, you will bridge the gap between our technical offerings and client needs, ensuring that our clients receive tailored solutions that enhance their operations and drive growth. You will work closely with both the sales and engineering teams, leveraging your expertise to provide insights and support throughout the sales process.

Key facts

What you'll do

• Collaborate with the sales team to understand client requirements and develop customized solutions that meet their needs in the digital asset ecosystem.
• Conduct product demonstrations and technical presentations to showcase the capabilities of Amber Group's offerings to potential clients.
• Act as a technical resource during the sales process, addressing client inquiries and providing detailed product information.
• Gather and analyze client feedback to inform product development and enhancements, ensuring our solutions remain competitive and relevant.
• Develop and maintain strong relationships with clients, acting as their primary point of contact for technical inquiries and support.
• Work closely with the engineering team to relay client requirements and ensure successful implementation of solutions.
• Participate in industry events and conferences to promote Amber Group's solutions and expand our network within the digital asset community.
• Prepare and deliver comprehensive proposals and presentations that clearly articulate the value of our solutions to prospective clients.
• Monitor market trends and competitor activities to identify opportunities for growth and improvement in our offerings.
• Assist in the training and onboarding of new sales team members, sharing best practices and technical knowledge.
• Document technical specifications and client interactions to maintain accurate records and support ongoing client engagement.
• Contribute to the development of marketing materials that highlight the technical strengths and benefits of our solutions.

Requirements

• Bachelor's degree in Computer Science, Engineering, Finance, or a related field.
• A minimum of 3 years of experience in a technical sales or solution engineering role, preferably within the fintech or digital asset sectors.
• Strong understanding of blockchain technology, cryptocurrency, and digital asset management.
• Proven ability to communicate complex technical concepts to non-technical stakeholders effectively.
• Experience with client relationship management and a track record of meeting or exceeding sales targets.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Strong interpersonal skills and a collaborative mindset, with the ability to work effectively in cross-functional teams.

Nice to have

• Familiarity with programming languages such as Python, Java, or C++.
• Experience with CRM software and sales enablement tools.
• Knowledge of regulatory frameworks and compliance issues related to digital assets.
• Previous experience in a startup environment or fast-paced technology company.
• Multilingual abilities, particularly in Mandarin or Cantonese, are a plus.

Skills & tools

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and presentation software.
• Familiarity with data analysis tools and techniques.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects and prioritize tasks effectively.
• Excellent verbal and written communication skills.

Practical notes

• This position is based in Hong Kong, and candidates must be willing to work in a fast-paced, dynamic environment.
• Amber Group values diversity and inclusion; we encourage applications from individuals of all backgrounds.
• Applicants should be prepared to provide references and undergo a background check as part of the hiring process.
• For more information about the company and to apply, please visit our careers page at [Amber Group Careers](https://ambergroup.bamboohr.com/careers/33).

Join us at Amber Group and be part of a team that is shaping the future of finance through innovative technology and exceptional client service. Your expertise could be the key to unlocking new opportunities for our clients and driving the success of our solutions in the digital asset market.