Partnerships Lead (Toronto)

About the role

You will own the end-to-end strategy and execution of our ERP Partner program from the ground up. You will build genuine relationships with ERP implementers and translate complex platform capabilities into clear partner value. You will act as the primary advocate for partners within the organization, ensuring their feedback directly influences product and marketing direction. You will establish repeatable playbooks that turn initial curiosity into long-term referral relationships. You will leverage data and insights to refine outreach and maximize the efficiency of every interaction. You will represent the company with credibility and professionalism at every interaction. You will be a proactive problem solver who finds pathways to collaboration where others see barriers.

Key facts

What you'll do

• Own the ERP Partner motion end-to-end, handling cold outreach to ERP implementers, activation workflows, and ongoing relationship stewardship.
• Map the entire Microsoft Dynamics 365 Business Central, NetSuite, and Sage ecosystems to identify high-value implementation partners and integration opportunities.
• Design and execute structured activation sequences that guide new ERP partners from initial contact to active referral generation.
• Serve as the primary Alternative Payments representative at major ERP industry events such as Directions North America and Community Summit.
• Partner closely with internal Sales and Marketing teams to build joint campaigns that amplify the impact of ERP partnerships on pipeline creation.
• Analyze partner performance and market feedback to propose improvements that evolve the ERP partnership motion into a scalable model.
• Document playbooks and best practices that codify the partner onboarding and enablement process for future expansion.
• Mentor junior team members and share expertise to elevate the overall capability of the Partnerships function.
• Identify and nurture high-intent relationships within the ERP community to build a robust referral network over time.
• Maintain detailed records of all partner interactions to inform strategic decisions and track progress against growth targets.

Requirements

• You must have 2+ years of experience in SaaS sales and/or partnerships roles in a professional setting.
• You must have a proven track record in outbound sales motions including cold outreach, pipeline generation, and building relationships from zero.
• You must have familiarity with ERP ecosystems such as Microsoft Dynamics 365 Business Central, NetSuite, or Sage, with existing relationships with ERP implementers being a strong plus.
• You must demonstrate strong communication and relationship-building skills with the emotional intelligence to develop complex, trust-based partnerships over time.
• You must possess a proactive, highly organized mindset with the ability to operate independently and solve problems without a predefined playbook.
• You must be eligible to work in Canada and be based in Toronto or Vancouver on a regular basis.
• You must be available for regular travel as required for this position.
• You must be comfortable representing a company at industry conferences, networking events, and partner-facing gatherings.
• You must understand the importance of data-driven decision making and be comfortable using insights to refine outreach and engagement strategies.
• You must align with the company's mission of building financial infrastructure that empowers service-based businesses.

Nice to have

• Experience in fast-moving environments such as FinTech, payments, or startups that operate at scale.
• An entrepreneurial background or clear evidence of building something from scratch with limited resources.
• A strong track record of comfort and confidence representing a company at industry conferences and large events.
• Prior experience in mentoring team members or leading cross-functional projects that drove operational improvements.
• Demonstrated comfort working in ambiguous, high-impact, and rapidly changing environments where priorities evolve quickly.
• Familiarity with referral generation mechanics and how to incentivize partner networks for mutual benefit.
• Experience managing partner programs in other verticals and adapting those learnings to new ecosystems.
• A history of collaborating with product and marketing teams to co-create enablement materials for partners.

Practical notes

This role is available to candidates eligible to work in Canada and is based in Toronto. Regular travel is required for this position, and candidates must be prepared to attend industry conferences and partner events as needed. No specific visa sponsorship details are provided in the source material. There are no published deadlines for application submission in the provided source.