Client Solutions Manager
Job description
About the role
This role manages campaign execution and client success for top agencies and brands in Latin America. The position serves as a premium client contact and collaborates with Client Partners and Brand Strategists to design and deliver high-impact campaigns. It connects internal cross-functional teams to achieve measurable business outcomes.
Sales roles connect a company's product with the customers who need it. Representatives research accounts, run demos, handle objections, and close deals. The work is quota driven and moves quickly. Strong sellers combine listening skills with product knowledge and steady follow through. Sales roles reward consistent activity and honest qualification of deals. Most companies use a defined sales process, and reps are trained on it before being left on their own.
Key facts
What you'll do
Sales and marketing align to identify and develop new business opportunities.
Key accounts receive consultancy and project success management for reservation and spend optimization.
Service levels are maintained by meeting SLAs to deliver first-class client service.
Account performance is improved to increase spend and ensure successful campaign delivery.
Campaign performance drivers are examined using quantitative and qualitative data tied to defined KPIs to generate client insights.
Feedback on product and platform tools is shared to support effective scaling of the advertising platform.
Account information, assets, and data are organized and maintained to keep records of pending and active campaign plans.
Campaign schedules and ad placement availability are managed in coordination with execution teams.
Requirements
At least 3 years of experience in client relationship management and digital media is required.
A Bachelor's degree in Advertising, marketing, business or tech must be held.
A deep understanding of the digital landscape and social media is necessary, including online media planning and art control of advertising pieces.
Experience managing campaigns across digital platforms and ad tech product is mandatory.
Strong communication and people skills are essential for direct client interactions.
Detail orientation and exceptional organizational skills are required.
Creativity and collaboration across business units are necessary.
Strong time management and problem-solving skills are required.
Multitasking under challenging deadlines while maintaining attention to detail is required.
Fluent English and Spanish must be used.
Practical notes
The role is based in Quito, Ecuador and requires clear written communication in English and Spanish.
Typical interview steps
Sales hiring often includes a role play, a discovery call simulation, and a presentation. Candidates may be asked to pitch a product to a panel or handle a tough objection. Behavioral questions focus on past quota attainment and deal history. Energy and preparation matter. Interviewers often simulate the job in the interview itself, so be ready to run a short discovery call or demo. Practicing your own sales pitch out loud helps.
Good to know
Digital advertising platforms connect advertisers with audiences at scale.
Success depends on data-driven optimization and clear communication.
Cross-functional teamwork is common in technology and media environments.
Understanding of ad tech products and campaign management tools is valuable.
Client solutions roles focus on strategy, execution, and relationship management.
Career growth
Sales careers can move from SDR or associate to account executive, senior AE, manager, and director roles. Some sellers move into partnerships, account management, or revenue operations. Compensation typically mixes a base with commission tied to results. High performers in sales typically move into larger accounts, team leadership, or sales operations. Quota history and references carry the most weight in promotion.
About the company
Aleph is the first letter of the Semitic abjads, including Phoenician ʾālep 𐤀, Hebrew ʾālef א, Aramaic ʾālap 𐡀, Syriac ʾālap̄ ܐ, Arabic ʾalif ا, and North Arabian 𐪑. It also appears as South Arabian 𐩱 and Ge'ez ʾälef አ.