Senior Solutions Architect

About the role

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Work is being redesigned, and Airtable is built for that moment: the same platform humans run their most critical workflows on is where agents now operate alongside them. Professional Services is where that redesign happens. The Senior Solutions Architect leads this redesign. You hear a customer describe their problem and see the organizational design question underneath it. You bring a point of view early, design solutions that hold through delivery, and stay accountable for outcomes, not just recommendations. Depending on the engagement, you may own solution design, contribute to the build, lead delivery coordination, or all three.

Key facts

What you'll do

Push to recommendations faster. Within the first engagements you are shaping direction and identifying where business processes need to change, not just mapping requirements. Enhanced handoffs and early POVs are how we create value at enterprise scale.

Recommend changes beyond the platform when the engagement calls for it: process redesign, workflow ownership, how work moves between teams and between humans and agents.

Design end-to-end solutions that translate existing enterprise workflows into architectures where humans and agents operate together.

Identify where agentic workflows create real leverage and design the handoffs that make them reliable in production.

Navigate organizational complexity: build coalitions, manage stakeholders with competing priorities, and find the internal champions who sustain momentum.

Create reusable solution patterns and reference architectures that extend impact beyond individual engagements.

Stay involved through delivery. Adapt the design as customer reality evolves. Hold accountability for what gets built.

Requirements

You have embedded AI into how you work, not something you reach for on select tasks. You use AI tools to compress your own output: generating solution blueprints, structuring discovery, drafting documentation, prototyping automation logic. You have designed agentic workflows in practice, making decisions about model selection, prompt architecture, human-in-the-loop checkpoints, and where AI should not be trusted without oversight. You walk into a customer engagement and immediately identify where agentic systems create leverage versus where they introduce risk the customer isn't ready to manage.

You have a background in business process transformation. You have led engagements where the deliverable was a change in how an organization operates, not just a software deployment.

You bring more than seven years of experience in client-facing delivery, consulting, or enterprise transformation, with a track record of leading complex engagements at VP and C-suite level.

You come from a professional services or management consulting background. You know what it means to deliver to a statement of work and be accountable for outcomes.

You communicate across the full room: C-level sponsors, technical stakeholders, and the business SMEs whose daily work is changing. You know what each audience needs to hear and how to earn their trust.

You hear what a customer is not saying as clearly as what they are, and you bring a point of view on what they should do, not just what the options are.

You operate at enterprise scale: thousands of users, multi-business unit complexity, compliance and security requirements that shape what can be built and when.

Practical notes

This role is based in Remote-US and operates within the parameters defined in the SOURCE posting. The position requires availability aligned with client needs across time zones and may involve travel to customer sites when explicitly outlined in the engagement terms. Visa sponsorship considerations apply only to candidates who meet the specific eligibility criteria detailed in the official terms; no additional assumptions are made beyond what is stated in the source material. Applicants are expected to adhere to the same standards of confidentiality and ownership that define Airtable's approach to professional services, ensuring that solution designs are implemented faithfully and adapted as realities on the field evolve. The day-to-day work involves close collaboration with internal teams and external stakeholders, requiring responsiveness without sacrificing depth of thought. Success in this role is measured by the durability of the solutions delivered and the degree to which they remain aligned with client objectives over extended periods.