Senior Software Engineer

About the role

You will own the full lifecycle of production-grade AI features within the SignNow suite, translating ambiguous product opportunities into reliable technical solutions. You will architect and implement agentic workflows, orchestration layers, and scalable AI pipelines that power next-generation document intelligence. You will evaluate and select frameworks, balancing innovation with robustness to ensure deterministic and non-deterministic flows meet strict SLAs. You will collaborate with product and design to refine requirements, define system boundaries, and translate business needs into maintainable code. You will partner with data scientists and platform teams to operationalize models, turning experimental capabilities into performant user experiences. You will establish engineering standards for AI components, including testing, monitoring, and observability across the stack. You will mentor engineers on best practices for building reliable, secure, and scalable AI-powered products. You will continuously assess emerging technologies and drive their adoption where they deliver measurable business outcomes.

Key facts

What you'll do

Design and develop production-grade AI features and agentic workflows that enhance document workflows and electronic signature experiences.

Build scalable orchestration pipelines capable of handling complex, multi-step AI operations with deterministic fallback strategies.

Evaluate and integrate third-party AI frameworks and libraries, selecting tools that align with long-term product and reliability goals.

Collaborate with cross-functional stakeholders to define technical requirements, success metrics, and rollout strategies for AI initiatives.

Implement robust monitoring and observability for AI workflows, ensuring performance, reliability, and rapid troubleshooting in production.

Partner with data science teams to operationalize machine learning models and integrate them into customer-facing features.

Establish and enforce engineering standards for AI development, including testing, documentation, and security best practices.

Explore and prototype emerging AI technologies, assessing their feasibility and impact for integration into the SignNow product suite.

Drive technical design discussions and architectural decisions that balance innovation with scalability, maintainability, and performance.

Act as a technical leader in AI initiatives, guiding junior engineers and fostering a culture of quality and experimentation.

Contribute to the broader engineering community by sharing insights, patterns, and learnings across product teams and squads.

Ensure AI features comply with security, privacy, and regulatory requirements relevant to document management and electronic signatures.

Continuously iterate on deployed AI capabilities based on user feedback, telemetry, and business outcomes to maximize value delivery.

Champion engineering excellence by improving development workflows, tooling, and infrastructure for AI-powered products.

Requirements

You have a Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

You possess 8+ years of professional software engineering experience, with a strong track record of delivering complex systems in production.

You have deep experience with at least one modern programming language such as Python, JavaScript, or TypeScript, and you write clean, maintainable code.

You are proficient in building and integrating AI systems, including prompt engineering, model orchestration, and agentic workflow design.

You have hands-on experience with cloud platforms and infrastructure, deploying and operating scalable services.

You understand distributed systems principles and can design solutions that are resilient, performant, and easy to reason about.

You have a strong grasp of software engineering fundamentals, including testing, debugging, and troubleshooting complex systems.

You are comfortable working in fast-paced, ambiguous environments where requirements evolve and priorities shift frequently.

Nice to have

You have experience building or contributing to open-source AI projects or libraries relevant to document processing or workflow automation.

You have knowledge of electronic signature platforms, document workflows, or compliance requirements in regulated industries.

You have experience with data pipeline engineering, observability, and monitoring for AI-driven applications.

You have contributed to AI communities through writing, speaking, or active participation in technical forums.

Practical notes

This role is based in Poland and requires availability during overlapping business hours with global teams.

Travel is generally not required for this position, though occasional in-person collaboration may be needed.

Candidates must be eligible to work in Poland without sponsorship.

The position is full-time and permanent, with opportunities for growth and impact across the SignNow and airSlate organizations.