Staff Product Designer

About the role

We are seeking an experienced Staff Product Designer to shape the future of how consumers interact with Affirm. This role will focus on integrating agentic solutions to proactively assist users, defining the strategy and design for AI-driven experiences. You will collaborate closely with product management to build a roadmap that balances efficient traditional UI with AI-powered discovery.

Key facts

What you'll do

• Lead design efforts for AI and agentic initiatives within Affirm's consumer products, creating solutions that meet user needs and business goals.
• Develop intuitive conversational and proactive interaction patterns that anticipate user needs in commerce.
• Establish a design framework for future AI-powered interactions, emphasizing user trust, clarity, and predictable outcomes.
• Work with product, engineering, data science, marketing, and research teams to innovate and deliver cohesive user experiences.
• Adapt quickly to changes, using data to inform decisions while maintaining a long-term vision.
• Balance immediate project execution with strategic thinking for scalability across Affirm's offerings.
• Innovate within financial product design, exploring new approaches to enhance user experiences.
• Apply strong visual and interaction design skills to create polished, trustworthy interfaces.
• experimentation, research, and analytics to continuously improve user journeys.

Requirements

• 8+ years of product design experience, with a significant portion focused on solving complex user problems and launching new products.
• Proven experience designing AI-driven, agentic, or conversational user interfaces that provide tangible user value.
• Proficiency in creating advanced prototypes for non-linear, multi-modal user flows to test complex AI interactions.
• Deep understanding of human-centered AI principles, including user trust, transparency, system feedback, and explainability.
• Ability to design for high-stakes consumer financial products where trust is critical.
• Ability to thrive in fast-paced, evolving environments and drive progress proactively.
• Strong product intuition, balancing user needs, business objectives, and technical constraints.
• Experience using data to inform design decisions while being willing to challenge assumptions and explore bold ideas.
• Collaborative approach, valuing diverse perspectives and working effectively with cross-functional partners.
• Exceptional attention to detail in craft, design systems, and interaction patterns.

Nice to have

• Experience with financial products.

Skills & tools

• Prototyping tools for complex AI interactions.
• Design systems.

Practical notes

• Base pay range for CA, WA, NY, NJ, CT: $195,000 - $255,000 per year.
• Base pay range for all other U.S. states: $173,000 - $233,000 per year.
• Total compensation includes base pay, equity, and monthly stipends for health, wellness, and tech.
• Benefits include 100% subsidized medical coverage, dental, and vision for employees and dependents.
• Affirm is a remote-first company; work is possible from almost anywhere within the country of employment.
• Reasonable accommodations are available for candidates with disabilities during the hiring process.
• For U.S. positions in Los Angeles or San Francisco, Affirm will consider applicants with arrest and conviction records.
• By submitting an application, you consent to the collection, processing, use, and storage of your personal information as described in Affirm's Global Candidate Privacy Notice.

About the company

Affirm Holdings, Inc. is an American financial technology organization that operates as a point-of-sale lender. Max Levchin, a co-founder of PayPal, created the business in 2012. Today, it ranks as the largest buy now, pay later financing provider based in the United States. By 2025, the company reported nearly 27 million active users and handled $37 billion in total annual payment volume. The business provides unsecured installment loans right at the moment of purchase. Customers can access these financing options through payment links during online checkout, virtual cards, physical payment cards, and connected third-party digital wallets or banking mobile applications. Affirm earns revenue by charging merchant service fees, collecting interest from borrowers, or combining both methods. The company does not charge any late fees to its customers. In addition to point-of-sale financing, the company offers consumer savings accounts and a debit card. Loan underwriting decisions rely on machine learning systems that analyze traditional credit scores alongside other relevant transaction data. These financial services are available to consumers in the United States, Canada, and the United Kingdom. As an employer in the financial technology sector, the organization hires professionals to support its growing loan processing systems, banking integrations, and consumer products. Employees build technology that processes billions of dollars in transactions while maintaining transparent terms for buyers and sellers across three major international markets.