Account Executive
Job description
About the role
Acddirect is currently seeking a dedicated Account Executive to join their growing team on a full-time basis. This role centers on building and sustaining meaningful client relationships that drive long-term revenue and mutual success. The Account Executive will act as the trusted advisor for assigned accounts, understanding each client's unique challenges and connecting them with the right solutions. Success in this position depends on proactive communication, strategic thinking, and a genuine commitment to helping clients achieve their business goals. The ideal candidate thrives in a dynamic setting where relationship-building and consistent performance are valued above all else.
Key facts
What you'll do
Build and nurture strong, lasting relationships with existing clients to ensure their ongoing satisfaction and long-term retention with the company.
Identify untapped business opportunities within current accounts and present well-crafted, tailored solutions that address each stakeholder's specific needs and priorities.
Develop comprehensive strategic account plans that align closely with both client objectives and broader company goals for the fiscal year.
Work closely with internal cross-functional teams including product, support, and marketing to deliver solutions that effectively address client challenges and pain points.
Track and analyze account performance metrics on a regular basis, preparing detailed reports for leadership that highlight trends and areas for improvement.
Negotiate contract terms, pricing structures, and renewal agreements to successfully close deals while meeting or exceeding established revenue targets each quarter.
Provide consistent, value-driven updates and consultations to clients regarding new product developments, service enhancements, and upcoming opportunities for collaboration.
Manage the complete sales cycle independently, from initial prospect outreach and discovery calls through proposal delivery and final contract execution.
Collect and synthesize market intelligence along with direct client feedback to inform internal product decisions and shape future go-to-market strategies.
Represent the company professionally at relevant industry events, trade shows, and conferences to expand networks and generate new qualified leads.
Partner with the marketing department to develop targeted campaigns and messaging specifically designed for key strategic accounts and high-value clients.
Address client concerns promptly and escalate complex issues to the appropriate internal departments, ensuring timely resolution and maintaining strong trust.
Requirements
Demonstrated experience in account management, business development, or sales with a verifiable track record of consistently meeting or exceeding performance goals.
Excellent written and verbal communication skills with the ability to present complex technical and commercial ideas clearly to diverse audiences.
A Bachelor's degree in business administration, marketing, finance, or a closely related field is a mandatory requirement for this position.
Proven ability to manage a substantial portfolio of accounts simultaneously while maintaining meticulous attention to detail and organizational standards.
Working proficiency in customer relationship management platforms and standard office productivity suites including spreadsheet and presentation software applications.
A self-directed and disciplined work style that enables independent operation and consistent deadline adherence without constant direct supervision.
Comfort and experience navigating complex organizational structures to identify, engage, and influence key decision-makers across multiple levels of a client organization.
Willingness to travel periodically to client offices, partner sites, and company events as business needs and account priorities require.
Nice to have
Prior experience working specifically in the direct sales, distribution, or agency channel is considered a strong and valuable advantage.
Hands-on familiarity with data analytics platforms and reporting dashboards used for monitoring account health and performance over time.
An established professional network within relevant industry sectors that could support business development efforts and new client acquisition.
Multilingual communication skills that enable effective engagement with diverse client bases across different geographic regions and cultural contexts.
Previous exposure to quota-based sales environments and familiarity with forecasting methodologies for predicting revenue outcomes accurately.
Skills & tools
Customer relationship management platforms such as Salesforce or HubSpot for logging interactions, tracking deal progress, and maintaining organized account records.
Microsoft Office Suite including advanced Excel functions, Word document creation, and PowerPoint presentation design for daily business operations.
Sales intelligence and prospecting tools that help identify high-value leads, prioritize outreach sequences, and streamline the discovery process.
Contract lifecycle management software for reviewing, editing, and organizing agreement documentation throughout the negotiation and renewal process efficiently.
Video conferencing and team collaboration platforms including Zoom, Microsoft Teams, or Slack for remote client meetings and internal coordination.
Enterprise resource planning systems that provide visibility into broader business operations, inventory management, and cross-departmental workflow integration.
Data visualization tools such as Tableau or Power BI for creating clear, actionable reports and dashboards for client presentations.
Practical notes
This is a full-time position with standard business hours, though flexibility may be required to accommodate client time zones and urgent matters.
The role may involve periodic travel to client offices, partner locations, and industry conferences to strengthen relationships and present solutions in person.
All applicants should submit a current resume along with a personalized cover letter that clearly outlines their relevant sales and account management experience.
The hiring process typically includes several interview rounds with both the hiring manager and cross-functional team leads to assess cultural and skills fit.
The company values diversity and encourages applicants from all backgrounds to apply, with accommodations available throughout the interview and onboarding process.
Review of applications begins promptly, and candidates are encouraged to submit their materials as early as possible to be considered for this opening.